Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jenielle Ryan

Harrisburg,PA

Summary

Personal Care Home Administrator with a track record of managing personnel, finances, facility operations and admissions while providing the highest quality care. Experienced non-medical Care Provider offering 20+ years of expertise providing in-home care. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

13
13
years of professional experience

Work History

Personal Care Home Administrator

Caribbean Loving Care
Harrisburg, PA
04.2021 - Current

Administrator for 100 Personal Care Residents in 2 facilities, including 10 bed Memory Support Unit in Continuing Care Retirement Community. Responsible for daily operations, regulatory compliance, hiring staff, and assessment of Residents for admission. Develop and manage budget and revenue. Facilitated the successful opening of the second facility in 2010. Served as part of the Leadership Team from 2010-2012.

  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Researched and recommended community resources to meet clients' needs.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Home Health Aide

Coolwaters Homecare
Harrisburg, PA
10.2019 - 11.2023
  • Administered medication as directed by physician.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Followed nutritional plans to prepare optimal meals.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided transportation and appointments management.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with end-of-life care.
  • Constructed cognitively stimulating activities.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Assis with employee trainings.

Direct Support Professional

Don Services
Donora, PA
04.2017 - 08.2019
    • Maintained clean, safe, and well-organized patient environment.
    • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Supervised daily activities and provided assistance to staff.
    • Assisted disabled clients to support independence and well-being.
    • Administered medication as directed by physician.
    • Led patient or group recreational activities for enhanced patient outcomes.
    • Monitored progress and documented patient health status changes to keep care team updated.
    • Monitored clients to assess and report physical and behavioral changes to supervisors.
    • Researched community resources and services to provide accessibility and assistance to clients.
    • Identified needs and coordinated plans for travel and out-of-town functions.
    • Maintained entire family's schedule and organized events.
    • Transported clients to and from medical appointments with safety and efficiency.
    • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
    • Handled incoming mail, bills and invoices and completed appropriate actions.
    • Entrusted to handle confidential and sensitive situations in professional matter.

Home Health Care Provider

Interim HealthCare
Bridgeport, WV
08.2010 - 07.2015
    • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
    • Monitored progress and documented patient health status changes to keep care team updated.
    • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
    • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
    • Followed nutritional plans to prepare optimal meals.
    • Completed household management tasks for clients within private home settings.
    • Utilized universal precautions and infection control principles in all aspects of care.
    • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
    • Provided direct personal care and administrative services to clients.
    • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
    • Researched and recommended community resources to meet clients' needs.
    • Assisted with end-of-life care.
    • Constructed cognitively stimulating activities.
    • Trained new staff members on best practices for home health care.
    • Administered medications in accordance with doctor's instructions.

Education

No Degree - Heartsaver First Aid CPR AED

American Heart Association
Harrisburg, PA
11.2025

Certificate - Personal Care Home Administrator

P.E.P.P UNLIMITED
Chalfont, PA
11.2023

Certificate - Health Administration Training

Penn State DuBois
Scranton, PA
04.2021

No Degree - Health Administration

University of Phoenix
Tempe, AZ
05.2008

High School Diploma -

South Shore High School
Brooklyn, NY
05.1997

Skills

  • Strong Resident Advocate
  • Big Picture thinking
  • Critical thinker and Problem solver
  • Personal and Professional Integrity
  • Case Management
  • Patient and Caregiver Education
  • Client Requirements
  • Client Documentation
  • Medication Side Effect Knowledge
  • Disaster Preparedness
  • Progress documentation
  • Meal planning and preparation
  • Verbal and written communication skills
  • Behavioral Management
  • Medical Records Management
  • Care plan assessment

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Personal Care Home Administrator

Caribbean Loving Care
04.2021 - Current

Home Health Aide

Coolwaters Homecare
10.2019 - 11.2023

Direct Support Professional

Don Services
04.2017 - 08.2019

Home Health Care Provider

Interim HealthCare
08.2010 - 07.2015

No Degree - Heartsaver First Aid CPR AED

American Heart Association

Certificate - Personal Care Home Administrator

P.E.P.P UNLIMITED

Certificate - Health Administration Training

Penn State DuBois

No Degree - Health Administration

University of Phoenix

High School Diploma -

South Shore High School
Jenielle Ryan