Jenife Yanez
Fort Lauderdale
Summary
Dedicated job seeker with proven organizational skills and a strong work ethic. Demonstrates effective time management and problem-solving abilities while managing multiple priorities. Committed to contributing positively to team goals and taking on additional responsibilities as needed. Consistently maintains a proactive and positive attitude in all circumstances.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
Saint Francis Emergency Animal Hospital
Pembroke Pines
06.2021 - Current
- Collected urine, and fecal specimens for laboratory analysis efficiently.
- Utilized proper restraint techniques on animals during examinations based on size.
- Administered medications, vaccines, and treatments as per veterinarian instructions.
- Maintained hygiene by cleaning and sterilizing exam rooms after each appointment.
- Recorded vital signs of hospitalized animals, monitoring key parameters closely.
- Supported veterinarians during examinations and treatments for animal health issues.
- Performed laboratory tests like urinalysis while preparing slides for analysis.
- Communicated with veterinary staff to ensure optimal patient management.
Receptionist
St. Francis Emergency Animal Hospital
Pembroke Pines
06.2021 - Current
- Facilitated communication with pet owners through phone inquiries and message relay for veterinarians.
- Assisted in scheduling appointments and managing patient file organization.
- Processed various payment methods including cash, credit cards, and checks accurately.
- Maintained orderly filing of medical records for quick retrieval by staff.
- Answered queries regarding pet care and medications prescribed by veterinarians.
- Ensured smooth front desk operations during high-traffic periods.
- Prepared essential documents in collaboration with veterinary technicians.
- Conducted follow-ups with clients after visits to confirm service satisfaction.
Sales Rep
Metro By T-Mobile
Sunrise
07.2019 - 06.2021
- Achieved high levels of customer satisfaction by consistently greeting and acknowledging each visitor.
- Maintained awareness of promotional activities to leverage sales opportunities effectively.
- Handled cash and credit transactions diligently while providing necessary receipts or refunds.
- Developed strong connections with repeat customers to encourage loyalty and trust.
- Addressed guest inquiries about wireless devices by thoroughly explaining features and functions.
- Regularly updated knowledge on store promotions, payment protocols, and security measures.
- Utilized computer systems to retrieve data related to available service plans efficiently.
- Motivated customers to consider additional purchases, resulting in effective cross-selling outcomes.
Assistant Manager
Love Culture
Plantation
02.2017 - 07.2020
- Generated weekly reports on sales performance and customer feedback for management insights.
- Oversaw employee performance management, correcting issues to sustain productivity levels.
- Administered store inventory control while reviewing cash handling procedures for compliance.
- Coached team members on effective sales methods, particularly in challenging scenarios.
- Increased earnings by achieving sales goals and improving overall customer service practices.
- Applied visual merchandising strategies that elevated product visibility within the store.
- Quickly resolved customer complaints, ensuring timely follow-up on escalated issues.
- Monitored store organization and cleanliness to deliver a positive shopping experience.
Education
Veterinary Tech -
Penn Foster
High School -
Penn Foster
Skills
- Adaptable
- Communication Skills
- Typing
- Cash handling
- Medical Terminology
- Critical Thinking
- Time management
- Record Releases
- Maintaining clean work area
- Strategic planning
- Set up devices
- Leadership
- Organization Skills
- Negotiation
- Consulting
Languages
- English
- Spanish
Timeline
Veterinary Assistant
Saint Francis Emergency Animal Hospital
06.2021 - Current
Receptionist
St. Francis Emergency Animal Hospital
06.2021 - Current
Sales Rep
Metro By T-Mobile
07.2019 - 06.2021
Assistant Manager
Love Culture
02.2017 - 07.2020
Veterinary Tech -
Penn Foster
High School -
Penn Foster