Summary
Overview
Work History
Education
Skills
Ability Summary
Work Availability
Timeline
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Jenifer Acosta

Jenifer Acosta

Miami,USA

Summary


Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance the company's objectives with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Employment Specialist

Gang Alternative
07.2024 - 05.2025
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.

Lead Placement Specialist

Transition
10.2019 - 07.2024
  • Conducting customer interviews to learn about their best interests, strengths, and academic credentials.
  • Providing daily guidance and support for clients to complete job search tasks.
  • Coaching and motivating participants during the job search.
  • Managing and training the team to work effectively with participants.

Shift Leader

Smoothie King
12.2015 - 06.2019
  • Train workers in food preparation and service, sanitation, and safety procedures.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities, such as cash handling & deposit preparation.
  • Supervise and participate in kitchen and dining area cleaning activities.

Program Specialist

Transition, Inc.
08.2016 - 08.2017
  • Answer switchboard phone, transfer calls, and provide information about our program and services.
  • Perform Orientation and Registration twice a day.
  • Greet clients, learn the nature and purpose of their visit today, and escort them in the right direction.
  • Maintain, update, and schedule appointments.

Lead Cashier

Five Guys Burgers & Fries
10.2012 - 09.2016
  • Accept payment from customers and make changes as necessary.
  • Requested and recorded customer orders and computed bills using the POS.
  • Clean and organize eating, service, and kitchen areas.
  • Prep food ingredients such as vegetables to dress the burgers and sauces, weigh out the meat, and cut potatoes for fries.

Education

Associate degree - Social Work

Miami Dade College
Miami, FL
04.2016

High School Diploma - General Studies

Miami Senior High
Miami, FL
06.2008

Bachelor of Arts - Social Work

Barry University
Miami, FL
05.2025 - Current

Skills

  • Excellent customer service
  • Willingness to learn
  • Leadership
  • Teamwork and collaboration
  • Bilingual
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Adaptability and flexibility

Ability Summary

Experienced in selling merchandise, food, and drinks. Achieved the highest sales and ticket averages. Skilled in promotions and upgrades/upcharges. Trains and supports others to succeed. Team player. Organizes and assigns tasks effectively. Takes charge and manages multiple tasks. Bilingual, proficient in Spanish and English. Proficient in Microsoft Office applications. Type at a speed of 40 words per minute.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of Arts - Social Work

Barry University
05.2025 - Current

Employment Specialist

Gang Alternative
07.2024 - 05.2025

Lead Placement Specialist

Transition
10.2019 - 07.2024

Program Specialist

Transition, Inc.
08.2016 - 08.2017

Shift Leader

Smoothie King
12.2015 - 06.2019

Lead Cashier

Five Guys Burgers & Fries
10.2012 - 09.2016

High School Diploma - General Studies

Miami Senior High

Associate degree - Social Work

Miami Dade College

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