JENIFER CENTENO
Miami
Summary
Offering strong organizational and leadership capabilities, ready to learn and develop in operations environment. Brings ability to quickly grasp new concepts and apply problem-solving and process management skills. Ready to use and develop leadership and organizational skills in any available role.
Positive, upbeat personality with knack for effective leadership and team collaboration. Well-versed in operational procedures and adept at utilizing project management and process improvement skills. Committed to driving operational efficiency and fostering productive work environment.
Overview
2
2
years of professional experience
Work History
Supervisor of Operations of Cleaning Crew
Safeguard Services Inc
05.2023 - Current
- I'm in charge of 10 floors medical building (Mount Sinai Hospital Miami Beach FL)) with the cleaning staff of 12 employees, supervising their daily duty’s to maintain all floors and designated offices clean.
- Maintained professional working relationships and promoted open lines of communication with staff
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Conducted regular meetings with team members to discuss progress, address concerns, and set goals
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Organized job rotations among employees for maximum utilization of resources
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Identified and resolved operational issues efficiently, utilizing strong problem-solving skills
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Education
Surgical and Nursing Technician -
UNAN MANGUA, NICARAGUA UNIVERSITY
01.2020
High School Diploma -
EBENEZER COLLEGE, ESTELI NICARAGUA
12.2012
No Degree - PHLEBOTOMY TECHNICAL PROCEDURES
FLORIDA INTERNATIONAL INSTITUTE
Miami, FL04-2024
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Goal setting
- Maintenance oversight
- Coaching and mentoring
- Safety procedures
- Inventory control
- Equipment management
- Workforce planning
- Problem-solving
LANGUAGES
Spanish Native
English Beginner
Timeline
Supervisor of Operations of Cleaning Crew
Safeguard Services Inc
05.2023 - Current
Surgical and Nursing Technician -
UNAN MANGUA, NICARAGUA UNIVERSITY
High School Diploma -
EBENEZER COLLEGE, ESTELI NICARAGUA
No Degree - PHLEBOTOMY TECHNICAL PROCEDURES
FLORIDA INTERNATIONAL INSTITUTE
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