Jenifer Collado

• Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
• Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
• Interpreted X-rays to make accurate diagnoses and treatment decisions.
• Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

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• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Scheduled appointments with clients and reviewed client insurance to determine cost of services.Oversaw all all equipment office inventory activities by ordering and requisitions and stocking and shipment receiving.