Jenifer Collis

* Assist with customer invoices and payments

* Complete daily bookkeeping needs- Write checks to vendors, uploading transactions to Quick Books, etc.

* Upgraded payroll system to online through ADP- enter payroll hours every two weeks, write checks to employees, enter new employee information to payroll system, and record keep for payroll taxes.

* Apply for electrical permits when needed for a job.

* Schedule job completions- i.e docks and pools

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.

* Assisted the Bank President with emails, scheduled meetings, processed loans, answered phone calls directly for Bank President, contacted customers on past due report for loans.

* Completed monthly report for Board of Directors meeting- report consisted of number of new loans, loans in good standing, loans in past due, foreclosure properties (included properties in foreclosure but under sale contract). Monthly report also included assets and expenses, listed any new expenses with reason for the expense.

* Process loans for five lenders within the branch as well as outside branches.

* Assist with Mortgage Department- entered new applications into mortgage system.

*Trained new loan processors

• Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
• Assisted in training new tellers to ensure a consistent level of excellent service across the team.
• Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
• Mentored junior tellers, fostering professional growth and improved performance within the team.
• Investigated and promptly resolved issues with patron accounts.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Replenished ATM funds in empty canisters prior to validation process.
• Prevented losses by identifying suspicious activities and escalating concerns according to bank policies and procedures.
• Developed rapport with clientele by delivering personalized services that addressed specific financial needs.
• Answered inquiries regarding checking and savings accounts and other related products.
• Managed daily bank operations by processing customer transactions and providing exceptional customer service.
• Supervised 6-8 employees- made monthly schedules, scheduled monthly meetings, and completed job evaluations every six months.
• Assisted Branch Manager in overall management of the daily duties.