Jenifer Dodson
Spring,TX
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Receptionist Administrator
Ez Fix Pool Service
04.2008 - Current
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Owner/Operator
Spring Sparkles
05.2016 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
Education
High School Diploma -
Westfield High School
Houston, TXSkills
- Customer Relations
- Verbal and Written Communication
- Client Service
- Profit and Loss
Timeline
Owner/Operator
Spring Sparkles
05.2016 - Current
Receptionist Administrator
Ez Fix Pool Service
04.2008 - Current
High School Diploma -
Westfield High School
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