Jenifer Graves
Manchester
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Cleaner Supervisor
Kellys Cleaning Company
12.2024 - Current
- Learned and practiced safety protocols for cleaning operations.
- Assisted in maintaining cleanliness standards across assigned areas.
- Utilized various cleaning tools and equipment effectively.
- Supported team members in executing daily cleaning tasks efficiently.
- Adapted quickly to changing work environments and schedules.
- Followed established procedures for waste disposal and recycling.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Trained and mentored new staff on cleaning and safety protocols.
Janitorial Cleaner
RD Janitorial LLC
10.2022 - 12.2024
- Operated cleaning equipment to maintain cleanliness in assigned areas.
- Assisted in inventory management of cleaning supplies and tools.
- Followed safety protocols while performing janitorial duties.
- Conducted routine inspections to ensure high cleanliness standards were met.
- Responded promptly to special cleaning requests from management or staff.
- Cleaned, stocked and sanitized restrooms.
- Emptied trashcans and transported waste to collection areas.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Maintained cleaning equipment and communicated with management regarding specific needs for new equipment.
- Used time management and efficient cleaning methods to meet deadlines.
- Contributed to efficient operations by maintaining organized storage areas for janitorial supplies and equipment.
- Demonstrated flexibility in working hours, accommodating special requests for after-hours cleanings or emergency situations.
- Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.
- Ensured a healthy environment for building occupants by properly sanitizing restrooms and common areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Used vacuum to clean carpeted areas in offices, lobbies and corridors.
Sales Coordinator
Lowe's
03.2015 - 11.2017
- Coordinated sales activities to ensure alignment with company objectives and enhance customer satisfaction.
- Managed inventory levels, ensuring product availability and timely replenishment to support sales goals.
- Collaborated with cross-functional teams to streamline communication and improve operational efficiency.
- Established strong relationships with vendors to negotiate favorable terms and optimize product offerings in-store.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Organized events to increase brand exposure and generate leads.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Licensed Nurse's Assistant
St. Joe's Hospital
04.2002 - 04.2004
- Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
- Monitored vital signs, reporting significant changes to nursing staff for prompt intervention.
- Assisted in maintaining cleanliness and organization of patient rooms, contributing to a safe environment.
- Participated in continuous education programs to stay current with nursing assistant practices and regulations.
- Developed strong rapport with patients and families, fostering trust and open communication throughout their healthcare journey.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of nursing assistance.
- Supported infection control measures by adhering to strict standards for hygiene practices during all patient interactions.
- Reduced patient discomfort by promptly addressing and reporting any signs of pain or distress to nursing staff.
- Enhanced patient care by providing compassionate assistance with activities of daily living.
- Ensured timely responses to emergencies through rapid assessment skills and effective collaboration with the nursing team.
- Promoted patient independence by guiding patients through rehabilitative exercises and activities, encouraging self-sufficiency whenever possible.
- Contributed to a positive healthcare environment by maintaining cleanliness and organization in both patient rooms and common areas.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Delivered high-quality care to rehab and senior adult mentsl health patients in hospital facility.
Certified Nursing Assistant
St George Care Center
05.2000 - 02.2001
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes for nursing staff review.
- Collaborated with healthcare teams to develop and implement patient care
- Advocated for patient needs, enhancing communication between patients and healthcare providers.
- End of life and post mortem care
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
Education
GED -
Alvirne
Hudson, NHSkills
- Efficient waste disposal
- Safe chemical handling
- Effective cleaning methods
- Effective cleaning techniques
- Vacuuming and sweeping
- Employee training
- Detail-oriented dusting techniques
- Quality assurance
- Restroom maintenance
- Strategic prioritization of tasks
Timeline
Cleaner Supervisor
Kellys Cleaning Company
12.2024 - Current
Janitorial Cleaner
RD Janitorial LLC
10.2022 - 12.2024
Sales Coordinator
Lowe's
03.2015 - 11.2017
Licensed Nurse's Assistant
St. Joe's Hospital
04.2002 - 04.2004
Certified Nursing Assistant
St George Care Center
05.2000 - 02.2001
GED -
Alvirne
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