Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JENIFER JOSE DURAN

Trenton,NJ

Summary

Proven efficiency in front desk operations and patient registration, with a track record of enhancing patient satisfaction and data accuracy at Sns Rheumatologist Ass. Expert in Microsoft Office and adept at insurance verification, I excel in streamlining paperwork coordination and payment collection processes, significantly improving office productivity.


Dedicated CPA assistant with quality experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience

Work History

Front Desk Medical Receptionist

Sns Rheumatologist Ass.
08.2023 - Current
  • Checked patient insurance, demographics, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out, and billing payments.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional patient service.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Managed multi-line phone system and pleasantly greeted patients.




CPA Office Assistant

CPA Associates, Judith Jimenez CPA
03.2018 - 05.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate, and professional communication.
  • Delivered clerical support by handling a range of routine and special requirements.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Created and maintained detailed records of all office activities.


Income Tax Assistant

Brianny Income Tax & Other Services
02.2018 - 03.2018
  • Maintained strict confidentiality regarding client information, always adhering to professional ethics standards.
  • Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
  • Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
  • Assisted in event planning efforts for company meetings, conferences, and celebrations, ensuring successful outcomes.
  • Increased office productivity by maintaining inventory of essential supplies and placing orders when needed.
  • Improved client relations with friendly and professional in-person greetings, ensuring a positive first impression of the company.
  • Played a vital role in emergency preparedness plans by maintaining up-to-date contact information lists for all employees.

Education

Bachelor of Science - Accounting

National University
La Jolla, CA
06.2025

Skills

  • Scheduling
  • Microsoft Office
  • Front Desk Operations
  • Information documentation
  • Payment Collection
  • Paperwork coordination
  • Time Management
  • Data Entry
  • Excel spreadsheets
  • Client Confidentiality
  • Tax Preparation

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Front Desk Medical Receptionist

Sns Rheumatologist Ass.
08.2023 - Current

CPA Office Assistant

CPA Associates, Judith Jimenez CPA
03.2018 - 05.2018

Income Tax Assistant

Brianny Income Tax & Other Services
02.2018 - 03.2018

Bachelor of Science - Accounting

National University

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JENIFER JOSE DURAN