Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dean of Women
Christ For The Nations Institute
Dallas, Texas
06.2019 - 06.2022
Managed team of employees, overseeing hiring, training and professional growth of employees.
Used coordination and planning skills to achieve results according to schedule.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Implemented initiatives to drive student life quality and target learning outcomes.
Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
Evaluated Employee performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
Cultivated collaborative, performance-oriented culture to keep team motivated and enthusiastic about achieving shared goals.
Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
Collaborated across departments create multifaceted solutions to emerging problems with the student body.
Communicated with managers of other departments to maintain transparency.
Offered guidance and advice to help cultivate self-esteem and community involvement among employees and students.
Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
Implemented and developed life coaching strategies to meet each individual student’s specific and varying needs.
Maintained confidentiality of records relating to student life, academics and discipline.
Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
Displayed sensitivity to cultural and linguistic needs of students and families served.
Pointed students to relevant information about academic and personal support services available on campus.
Taught weekly lessons to students and employees regarding campus life issues.
Conducted individual and group counseling sessions.
Worked with individuals to help understand and overcome personal, social or behavioral problems.
Assistant Dean of Women
Christ For The Nations Institute
Dallas, Texas
12.2019 - 06.2020
Supervised coordinators and assisted with review of student requests for assistance.
Used coordination and planning skills to achieve results according to schedule.
Assisted head Dean with duties such as teaching classes, conducting student orientations.
Documented and distributed meeting notes to identify, analyze and improve workflows.
Assisted Dean with activities to plan and oversee events and programs.
Answered phones to process requests, transfer calls or relay messages to Dean or appropriate departments.
Offered guidance and advice to help cultivate self-esteem and community involvement among students.
Engaged students in conversation to determine feelings and apprehension.
Acted as student advocate to coordinate required services or resolve emergency problems in crisis situations.
Academic Dean Assistant
Christ For The Nations Institute
Dallas, TX
06.2016 - 06.2018
Maintained daily schedule and office logistics for Academic Dean.
Utilized records, interviews and tests to evaluate students' abilities, interests and personality characteristics
Maintained highly organized records to document student behaviors, interventions, consequences and outcomes.
Researched, recommended and developed new initiatives to strengthen student success.
Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Maintained student database and electronic records for each student contact.
Organized, detailed and excellent track record of working well under pressure to meet deadlines.
Reviewed student files to meet deadlines for completing various graduation requirements.
Provided support and guidance to students experiencing academic and personal troubles.
Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
Helped students with initial adjustment to academic life and interpreted institutions policies and requirements.
Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
Education
Bachelor Of Practical Ministry - Leadership
Christ For The Nations Institute
Dallas, Texas
05.2019
Skills
Complex Problem Solving
Activity Organization
Customer Satisfaction
Constructive Feedback
Personnel Management
Office Supplies and Inventory
Policy Enforcement
Orientation Sessions
Administrative Duties
Academic Counseling
Student Discipline
Team Member Collaboration
Public Speaking Events
Social Media Usage
Scheduling and Coordinating
Productivity and Time Management
Timeline
Assistant Dean of Women
Christ For The Nations Institute
12.2019 - 06.2020
Dean of Women
Christ For The Nations Institute
06.2019 - 06.2022
Academic Dean Assistant
Christ For The Nations Institute
06.2016 - 06.2018
Bachelor Of Practical Ministry - Leadership
Christ For The Nations Institute
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