Summary
Overview
Work History
Education
Skills
Timeline
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Jenifer Lovelace

Reidsville,NC

Summary

Accomplished professional with experience at the City of Reidsville, excelling in safety procedures and fostering positive client relationships. Enhanced efficiency through innovative data entry solutions and mentored teams to boost productivity. Adept at resolving complex issues with empathy and precision, ensuring seamless operations and customer satisfaction. Recognized for meticulous documentation and proactive problem-solving.

Overview

9
9
years of professional experience

Work History

Meter Reader

City Of Reidsville
04.2022 - Current
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
  • Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.

Head Cashier

Lowes Home Improvment
03.2020 - 04.2022
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.

Lake Rover/Retail Store Clerk

City Of Reidsville
05.2016 - 04.2020

Education

High School Diploma -

Reidsville Sr High
Reidsville, NC
06-1998

Skills

  • Safety measures and policies
  • Safety awareness
  • Safety procedures
  • Hand-eye coordination

Timeline

Meter Reader

City Of Reidsville
04.2022 - Current

Head Cashier

Lowes Home Improvment
03.2020 - 04.2022

Lake Rover/Retail Store Clerk

City Of Reidsville
05.2016 - 04.2020

High School Diploma -

Reidsville Sr High