Jenifer May
Wadsworth,OH
Summary
Accomplished and driven Project Manager with a proven track record at Pleasant Valley Corporation, adept in schedule management and advanced problem-solving. Excelled in delivering projects on time, enhancing client relations, and achieving a high level of stakeholder satisfaction. Skilled in both budgeting and fostering team collaboration, consistently surpassing project goals with strategic planning and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager
Pleasant Valley Corporation
07.2024 - Current
- Lead Project Manager for VCA (Vet Hospital).
- Leads weekly meetings with client to discuss account specifics, distribute meeting minutes.
- Create monthly and quarterly financial reports.
- Dedicated Contact for client.
- Review and sign off on team members proposals.
- Manage a team of (4) Facility Coordinators.
- Review, approve, and close out projects for entire team.
- Create and assign new projects to team members using PVC Connect.
- Manage the clients Smartsheet on a daily basis.
- Create weekly Purchase Order Reports
- Manage Project Budget in Coupa.
- Mentor junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Achieve high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Monitor project progress, identify risks and take corrective action as needed.
Assistant Project Manager
Sevan Multi-Site Solutions
11.2022 - 06.2024
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed General Contractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Developed and maintained project documentation for reliable records.
- Identified and resolved risks to minimize project disruption.
- Partnered with both internal and external program team members to quickly address problems.
- Led team meetings discussing project progress to meet delivery targets.
- Generated weekly and monthly status reports. (Walgreens Senior leadership and Self Esteem Brands).
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Monitored and tracked project metrics and collected data to share with project members using Smartsheet and Power BI.
- Analyzed project performance data to identify areas of improvement. (Built Vendor Scorecards to hold vendor accountable)
- Built Dashboards, KPI scorecards, and interactive visual reports using Power BI.
- Smartsheet License holder
- Created and held ownership for all Smartsheet's pertaining to Walgreens Front End Refrigeration Program.
- Performed both on site and video punch walks for Walgreens, Squeeze and Self Esteem Brands.
- Qualified General Contractors
- Strategically determined which General Contractors would bid on each project.
- Worked with General Contractors through bidding process, reviewed all RFI's and pushed information to Architect as deemed necessary.
- Responsible for bid leveling and providing General Contractor recommendation for Franchisee/Operating Partners.
- Reviewed AIA contracts.
- Reviewed leases regarding all construction related material including rules/regulations, tenant improvement requirements, signage restrictions.
- Primary contact for Franchisees and GC for duration of project.
- Reviewed and approved construction schedules.
- Coordinated material needed for construction including millwork, graphics/signage, security, equipment.
- Thoroughly reviewed weekly progress reports to confirm meeting construction timeline and construction matches drawings.
- Reviewed monthly pay applications to confirm cost is aligned with percentage of work completed.
- Closed out project.
Estimator
UHC
07.2022 - 11.2022
- Used specialized software to create estimates quickly and accurately, made estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
- Constructed budgets and estimates ranging from $350,000 to $1.5M for remodels, build outs, and ground-up projects.
- Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
- Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
- Identified qualified subcontractors by evaluating their bids vs scope of work.
- Attended pre-bid meetings as needed or required by client.
- Supervised cost management staff
- Lead Estimator for Luxxotica, CVS, Chick-Fil-A, Wendy's, and Valvoline.
- Utilized Blue Beam for material take-offs.
Project Manager
Pleasant Valley Corporation
06.2018 - 07.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment for all customers.
- Coordinated commercial work orders in all aspects of project implementation, including material procurement, contract preparation, scheduling, and closing.
- Served as point of contact for customers seeking support and information.
- Interacted with customers professionally by phone, or email to provide information.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Powerpoint.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with National Account Managers.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Developed project proposals for customers, including cost, schedule and scope information for customers review and approval.
- Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
- Fostered relationships with vendors to promote positive working relationships.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Sourced, vetted and managed vendors needed to support customers.
- Efficient in several customer portals including; Service Channel, SMS, Protrack, Sevan Egnyte, Bim360, Tango, SRMS.
- Used mistakes from recent projects to recommend improvements for future programs.
- Executed 1500+ reactive jobs in 2019.
- Lead Project Manager for some of the companies largest clients including Walgreens, Heartland Dental, Petsmart, and Carmax.
- Lead Project Manager for Walgreens Refrigeration Program in 2021 and 2022 with a team of (2) Facility Coordinators and (1) Project Manager.
- Gained additional work from clients by earning the clients trust and confidence.
Administrator / Logistics Manager
Ideal Warehouse Innovations
05.2017 - 06.2018
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Tracked orders and notified customers of status or potential delays.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
- Generated all documentation and information required for customer shipments.
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Produced weekly status reports detailing logistic operations and risks.
- Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
- Successfully ran multiple projects simultaneously to aid executive leaders.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Made decisions affecting daily operations such as overseeing purchasing and inventory management.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Education
High School Diploma -
Ashland High School
05.2010
Skills
- Schedule Management
- Client Relations
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Risk Management
- Document Management
- Scope Management
- Project estimation and bidding
- Coaching and Mentoring
- Processes and procedure development
- Conflict Management
- Project Closure
- Purchasing and procurement
- Productivity Improvement
- Logistics Management
- Vendor Sourcing
- Computer proficiency
- Managing Multiple Projects
- Subcontractor Relations
- Materials Take-Offs
- Construction Punch Lists
- Project Goals and Milestones
- Dashboard Creation
- Reporting Efficiency and Accuracy
- Administration and Management
- Transportation and Logistics Coordination
- Shipping Documentation
Certification
OSHA 30
Hobbies
- Gardening
- Reading
- Traveling
- Party Planning
- Decorating
- Antiquing
- Crafts
Timeline
Project Manager
Pleasant Valley Corporation
07.2024 - Current
Assistant Project Manager
Sevan Multi-Site Solutions
11.2022 - 06.2024
Estimator
UHC
07.2022 - 11.2022
Project Manager
Pleasant Valley Corporation
06.2018 - 07.2022
Administrator / Logistics Manager
Ideal Warehouse Innovations
05.2017 - 06.2018
High School Diploma -
Ashland High School
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