Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenifer Meusy

Inchelium,WA

Summary

Dynamic and compassionate professional with a rich background in healthcare and child care, notably at Lake Roosevelt Community Health Center. Excelled in patient registration, medical reception, and dental billing, enhancing patient satisfaction and operational efficiency. Skilled in effective communication and front desk operations, with a commitment to respectful, quality care and streamlined administrative processes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Teacher Aid

Inchelium Child Care
10.2024 - Current
  • Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
  • Collaborated with fellow Child Care Aides to ensure smooth transitions between activities and routines.
  • Developed strong relationships with families, fostering open communication and mutual trust.
  • Established a safe, nurturing environment for children to thrive both emotionally and physically.

Caregiver

CDWA
11.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.

Patient Registration/ Outreach Coordinator

Lake Roosevelt Community Health Center
07.2022 - 10.2024
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Followed up on missed appointments with patients to reschedule and promote continuity of care.
  • Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
  • Assisted with training new hires on best practices for managing various aspects of the registration process, including collecting sensitive information, navigating software systems, and maintaining confidentiality.
  • The WA Health Plan Finder Navigator/Tribal Assister helps tribal members and community members in Washington state understand and access health insurance, making sure they have the right resources and support to find the coverage that fits their needs. They play a key role in helping individuals navigate the complex health insurance system, ensuring that everyone has access to healthcare.

Medical Receptionist

Lake Roosevelt Community Health Center
11.2018 - 06.2022
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.

Dental Billing

Lake Roosevelt Community Health Center
06.2015 - 10.2018
  • Collaborated with dentists to ensure accurate treatment documentation, leading to more precise billing records and improved collections.
  • Generated monthly billing and posting reports for management review.
  • Optimized claim submissions with thorough knowledge of payer-specific requirements, leading to decreased denials due to incomplete or incorrect information.

Medical Receptionist

Lake Roosevelt Community Health Center
05.2013 - 10.2015
  • Managed patient appointments efficiently, reducing wait times significantly.
  • Improved accuracy of patient data with meticulous record-keeping.
  • Optimized appointment scheduling to maximize doctor availability.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.

Education

High School Diploma -

Inchelium High School
Inchelium, WA
06.2005

Skills

  • Effective communication
  • Respectful and compassionate
  • Positive attitude
  • Time management
  • Outreach initiatives
  • Front desk operations
  • Elderly care
  • Community outreach
  • Hoyer lifting equipment

Certification

CPR/First Aid

Anatomy/Terminology


Timeline

Teacher Aid

Inchelium Child Care
10.2024 - Current

Caregiver

CDWA
11.2022 - Current

Patient Registration/ Outreach Coordinator

Lake Roosevelt Community Health Center
07.2022 - 10.2024

Medical Receptionist

Lake Roosevelt Community Health Center
11.2018 - 06.2022

Dental Billing

Lake Roosevelt Community Health Center
06.2015 - 10.2018

Medical Receptionist

Lake Roosevelt Community Health Center
05.2013 - 10.2015

High School Diploma -

Inchelium High School
Jenifer Meusy