Quad-Lingual HR with years of experience in HRBP, workforce development, and quality assurance. Skilled in aligning HR initiatives with business goals, developing talent pipelines, and enhancing employee engagement. Proven deliver results through collaboration with community partners, government agencies, and private sector employers. Fluent in Vietnamese, Laotian, Thai, and English.
Overview
28
28
years of professional experience
Work History
Business Liaison / HR Business Partner
C2GPS/Workforce Solutions for Tarrant County
02.2022 - 06.2025
Advocates workforce services and promotes workforce programs to chambers of commerce, professional associations, economics development corporations, and communities.
Develop employer relationships with leadership/hiring managers to proactively assess staffing needs.
Coordinates, attends, and participates in external recruiting events, job fairs, and networking to keep informed of employment trends and labor market changes.
Ensure compliance with federal, state, local employment laws and regulations and company policies.
Monitors program effectiveness, identifies opportunities and makes recommendations for improvement to achieve goals and deliverables.
Coordinates job postings, interview scheduling, and new hire onboarding, orientation.
Maintain applicant tracking systems and recruitment records, and employee files and HR database.
Sr. Quality Assurance / Sr. Quality Control
BNY Mellon / Iron Mountain
12.2019 - 11.2021
Process in the review of physical and electronic documents provided by internal/external clients.
Performed regular review of quality assurance results data, identify errors and document the defect.
Conducted audits and served as liaison between departments to resolve quality issues.
Sr. Benefits Specialist
Texas Health and Human Services Commission
09.2016 - 11.2019
Managed centralized intake for Community Care Services Eligibility program.
Conducted client interviews, verified documentation, and processed eligibility via multiple State portals.
Provided in-house interpreter services.
Quad-Lingual HR Coordinator (Contract)
Hillshire Brands
02.2015 - 10.2015
Supported HR department by assisting with day-to-day HR operations need.
Coordinate job postings, interview scheduling, new hire onboarding, maintain applicant tracking systems and recruitment records. Assist with benefits enrollment, changes, and employee questions.
Prepare employment letters, contracts, and HR reports.
Maintain accurate files and HR databases.
Coordinate with payroll to ensure accurate employee data and timekeeping.
Ensure compliance with company policies and labor regulations.
Provided in-house interpretation in Vietnamese, Laotian, and Thai.
Disability Navigator (Contract)
Easter Seals of North Texas
02.2015 - 10.2015
Provided employment counseling, referred individuals with disabilities to Workforce programs, and Department of Rehabilitation Services
Maintained accurate case files and delivered in-house interpretation services.