Jenifer Norwood
Seneca,SC
Summary
Hardworking Senior Trainer enthusiastic about teaching new employees and developing new skillsets. Creates supporting materials, as well as coordinates meeting spaces and administers tests. Over 6+ years of related experience conducting classroom and virtual training sessions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cottage Parent
Crossnore Community For Children
Crossnore, NC
02.2022 - 09.2022
- Encouraged and modeled participation in school activities, provided assistance with homework and supported educational planning and mentorship for children in care.
- Utilized standard discipline techniques to provide positive direction and encourage self-regulation among children.
- Provided comprehensive supervision, both on individual and group basis to assigned children in care.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Master Trainer
Koyo Bearings
Walhalla, SC
06.2014 - 03.2020
- Evaluated training needs to improve training quality.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
- Trained and mentored new employees and instructors.
- Provided in-house training to new employees concerning maintenance of standardized training approaches.
- Developed and implemented lesson plans and teaching aids such as reference materials and videos.
- Oversaw day-to-day functions of training department.
- Partnered with instructors to consistently increase annual graduation rate.
- Lead special seminars for different types of employees.
- Designed new assessment system used to evaluate instructors and employees.
- Supervised instructors and oversaw daily functions of training department.
- Trained and oriented 150 new employees and instructors over 2years for long-term success.
Education
No Degree - Education
Southern Wesleyan University
Central, SCSkills
- Critical Thinking
- Administering Medications
- Independent Living
- Active Listening
- Exceptional Communication Skills
- Coping Mechanisms
- Self-Motivated
Certification
- SCEMP ,Koyo Bearing
Timeline
Cottage Parent
Crossnore Community For Children
02.2022 - 09.2022
Master Trainer
Koyo Bearings
06.2014 - 03.2020
No Degree - Education
Southern Wesleyan University
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