Summary
Overview
Work History
Education
Skills
References
Board Member
Timeline
Generic

Jenifer Ohanesian

Sturbridge,MA

Summary

Results-oriented individual with 20+ years of experience who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

20
20
years of professional experience

Work History

HCM Account Executive

Paylocity
04.2020 - Current
  • FY2024 President's Club Winner.
  • Sell cloud-based Human Capital Management software to VP and C-level in mid-market space.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Leverage CRM to collect, organize and manage sales data and customer information.
  • Complete outbound cold calling campaigns to various industries, averaging 50+ cold calls daily.
  • Network and leverage benefit broker, financial advisor, and HR community as a trusted extension of their business.
  • Coordinate sales processes with Solutions Consultant for technical demonstration.
  • Led current team in 2022 while Director was on Maternity Leave.
  • Nominated by RVP and attended Director Accelerator Program due to results and leadership ability.
  • Co-Developed and co-lead a Women in Sales group for Northeast Region.
  • Co-Chair of Events Committee for Paylocity SheRoes ERG.

Business Account Manager

Verizon Wireless
03.2017 - 04.2020
  • Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
  • Prepare sales presentations or proposals to explain product specifications or applications.
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Answer customers' questions about products, prices, availability, or credit terms.
  • Quote prices, credit terms, or other bid specifications.

Retail Sales Manager

Verizon Wireless
07.2005 - 02.2017
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Instruct staff on how to handle difficult and complicated sales
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Education

MS in Leadership And Negotiation -

Bay Path University
Longmeadow, MA
05.2023

Bachelor of Arts - Leadership And Organizational Studies

Bay Path University
Longmeadow, MA
05.2019

Skills

  • Customer Presentations
  • Prospecting and Cold Calling
  • Customer Relationships
  • Business Growth Opportunities
  • Account Management
  • Customer relationship management
  • Client relationship building

References

References available upon request

Board Member

Current Board Member for YWCA of Western Massachusetts, HRMA of Western Massachusetts, and Pioneer Valley Conference for Women

Timeline

HCM Account Executive

Paylocity
04.2020 - Current

Business Account Manager

Verizon Wireless
03.2017 - 04.2020

Retail Sales Manager

Verizon Wireless
07.2005 - 02.2017

MS in Leadership And Negotiation -

Bay Path University

Bachelor of Arts - Leadership And Organizational Studies

Bay Path University
Jenifer Ohanesian