JENIFER PADILLA
MIAMI
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with an organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
STORE MANAGER
JOURNEYS SHOE STORE
11.2018 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling
- Monitored inventory levels and placed orders to restock shelves
- Developed strategies to maximize sales and profitability
- Established customer service standards and monitored staff compliance
- Resolved customer complaints promptly
- Recruited, trained, and supervised new employees
- Implemented efficient systems for tracking stock movement
- Maintained accurate records of employee performance reviews
- Created weekly work schedules for store personnel
- Managed inventory tracking and physical inventory counts to minimize loss.
- Evaluated employee performance regularly and provided constructive feedback coaching opportunities improvement recognition of outstanding achievements.
RECEPTIONIST
ALLSTATE
07.2019 - 02.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Scheduled appointments for clients, customers, and other visitors
- Maintained a neat reception area by organizing materials and tidying up
- Performed data entry tasks into various computer systems accurately and promptly
- Provided administrative support to staff members including typing letters, filling documents, and scanning and copying documents when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
ASSOCIATE OF ARTS -
Miami Dade College
HIGH SCHOOL DIPLOMA -
Dr. Michael M. Krop Senior High School
06.2020
Skills
- Retail Inventory Management
- Manage 4 stores to exceed sales
- POS System
- Loss Prevention
- Supply Ordering
- Talent Recruitment
- Shift Scheduling
- Customer Service Management
- Team-Oriented
- Sales Strategies
- Multitasking and Organization
- Customer Service
- Customer Relations
Languages
English
Spanish
Timeline
RECEPTIONIST
ALLSTATE
07.2019 - 02.2020
STORE MANAGER
JOURNEYS SHOE STORE
11.2018 - Current
ASSOCIATE OF ARTS -
Miami Dade College
HIGH SCHOOL DIPLOMA -
Dr. Michael M. Krop Senior High School