Jenifer Perez Jimenez
Long Beach,CA
Summary
Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Aegis Treatment Center
12.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Create new patient intake folders by uploading all paperwork given on the first visit.
Receptionist
Aegis Treatment Center
11.2022 - 12.2023
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff
- Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members
- Kept reception area clean and neat to give visitors positive first impression.
- Took messages from patients and promptly relayed to appropriate staff
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments
- Answered multi-line phone system and directed callers to requested personnel and departments
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Sandwich Artist
Subway
02.2019 - 10.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Maintained central standardized recipe and ingredient repository with nutritional and cost information
- Worked closely with front-end staff to assist customers
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Answered phone calls to assist customers with questions and orders
- Kept check-out areas clean, organized and well-stocked to maintain attractive store
Voucher Clerk
Mothers Nutritional Center
08.2017 - 02.2019
- Communicated with customers and employees to answer questions or explain information
- Assisted customers with inquiries and complaints in a professional manner
- Pulled items from stock using lift equipment and added to shelves or bins
- Managed cash register operations using POS system and processed sales and returns
- Received and unloaded new products upon delivery, checking for damage and order accuracy
- Processed returns and exchanges quickly and accurately according to policy
- Organized store by returning merchandise to proper areas and restocked displays
- Delivered exceptional customer service to promote program engagement
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
Certified Phlebotomist -
Phlebotomy Career Training
Dearborn, Michigan12.2023
Certified Medical assistant - undefined
Phlebotomy Career Training
Dearborn, Michigan12.2023
High School Diploma - undefined
Educational Partnership High School
Long Beach, CA06.2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- CPR
LANGUAGES
Spanish
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementPaid sick leaveHealthcare benefits401k matchPaid time offWork from home optionTimeline
Medical Assistant
Aegis Treatment Center
12.2023 - 08.2024
Receptionist
Aegis Treatment Center
11.2022 - 12.2023
Sandwich Artist
Subway
02.2019 - 10.2022
Voucher Clerk
Mothers Nutritional Center
08.2017 - 02.2019
Certified Medical assistant - undefined
Phlebotomy Career Training
High School Diploma - undefined
Educational Partnership High School
Certified Phlebotomist -
Phlebotomy Career Training
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