Hi, I’m
Jenifer Platt
Geneva,AL
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Results-oriented Assistant Store Manager offering 18 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive to thrive in customer-focused, fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
years of professional experience
Work History
WalmartGeneva, AL
Assistant Store Manager
04.2004 - 08.2022
Job overview
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Hiring.
- Human Resources.Managed 50 plus employees.
- Daily overview of daily operations.
- Termination.
- Ordered supplies to manage business.
- Profit and loss statements.
Barbers Tree ServiceWestville, FL
Owner's Assistant
10.2004 - 01.2019
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Recorded expenses and maintained accounting records.
- Attended to office operations and required paperwork.
Education
University High SchoolOrlando, FL
GED
03.1997
Skills
- Financial Statement Review
- Human Resources Oversight
- Sales Promotion
- Focus and Follow-Through
- Pricing and Markdowns
- Performance Monitoring and Evaluation
- Policy Development and Enforcement
- Retail Operations
- Hiring and Training
- Store Opening and Closing
- Coaching and Mentoring
- Records Organization and Management
- Administrative Management
- Inventory Control
- Shift Scheduling
- Work Planning and Prioritization
- Strategic Merchandising
- Customer Service
- Complaint Resolution
- Incident Reports
- Regulatory Compliance
- Stock Rotation
- Quarterly Reviews
- Money Handling
- Customer Relations
- Vendor Negotiations
Timeline
Owner's Assistant
Barbers Tree Service
10.2004 - 01.2019
Assistant Store Manager
Walmart
04.2004 - 08.2022
University High School
GED
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