Experienced, organized, critical thinking, paralegal and office manager with bachelor's degree, paralegal certificate, and Notary Public. Accustomed to high levels of responsibility, working independently and collaboratively with colleagues. Excels in providing superior customer service, administrative support, case management, managing calendars and preparing pleadings, correspondence, and reports while maintaining confidentiality. Leverages communication, interpersonal, multitasking, organizational, time management, and problem-solving skills to thrive and excel in fast-paced legal environment.
Overview
32
32
years of professional experience
Work History
Property Manager
Sterling Investment Real Investments, LLC
01.2023 - Current
Collecting rent and other property fees from tenants
Draft tenant leases, reporting occupancy and expiring leases to property owner
Meeting potential tenants, showing them the property and assessing their applications for market rate or LIHTC (low-income housing) in accordance with anti-discrimination laws
Processing LIHTC annual recertifications
Advertising vacant properties
Inspecting properties and arranging for repairs and new materials as required
Arranging contracts for maintenance, trash and snow removal, landscaping, security and other ongoing services
Managing disputes with these service providers where appropriate
Investigating and resolving property complaints and rental violations.
Paralegal/Office Manager
F. William Russo, S.C., Attorney and Counselor at Law
07.1992 - 12.2023
Manages the legal office serving multiple clients and specializing in family, personal injury, probate, real estate, and general litigation cases
Prepares and examines legal documents/pleadings and drafts motions leveraging knowledge of Rules of Civil Procedure
Interacted and developed strong rapport with clients, attorneys, and courthouse personnel with professionalism and in a respectful manner
Drafts and submits e-file pleadings, motions, discovery, and correspondence/responses to the court while maintaining the confidentiality of sensitive information
Leverages strong organizational skills to organize/file documents and to schedule hearings, depositions, mediations, and hearings in a deadline-driven environment
Advanced communication, interpersonal, and conflict resolution skills to interview witnesses and prepare clients for depositions and trial
Thrives in challenging, fast-paced, and collaborative arenas and plays an integral role in assisting the legal team in meeting deadlines with strong attention to detail and time management
Provides exceptional customer service to clients throughout the legal process by listening to concerns in a professional manner
Performs accounting duties by handling client billings, processing payments and collecting on past due accounts, manage client trust account and reconciliation
Manages office operations including payroll, quarterly tax preparation, end of year tax preparation, accounts receivable and accounts payable.
Education
Bachelor of Arts in Business Administration -
Carroll College
Waukesha, WI
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MBTI
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Skills
Legal Research
Legal Drafting
Office Management
Client Service & Support
Adaptability
Problem-Solving
Case Management
Time Management
Legal Technology Skills
Microsoft Office
QuickBooks
Adobe Acrobat
Timeslips
Google
Google Docs
Timeline
Property Manager
Sterling Investment Real Investments, LLC
01.2023 - Current
Paralegal/Office Manager
F. William Russo, S.C., Attorney and Counselor at Law