Summary
Overview
Work History
Education
Skills
Timeline
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Jenifer Ramirez

Port Orchard,WA

Summary

Hello! My name is Jenifer Ramirez, I am 24 years old, fluent in Spanish and English. I enjoy working with new people and experiencing new job opportunities. Also, I have goals that I want to achieve just like the next person, so I can become a successful young lady

Overview

5
5
years of professional experience

Work History

Customer Service and Assistant

Luis Landscaping
05.2020 - 11.2021
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests.
  • Fill out contracts, emails, direct clients to the managers, book appointments, schedule/organize each month’s appointments.
  • Schedule “Quotes” for future landscaping projects.
  • Completed daily logs for management review.

Dental Receptionist

Smiles 4 Kids: Dentistry For Children
12.2021 - 06.2023
  • Verify state and private insurances, take and ensure messages were passed to the appropriate staff member.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Answer phone calls, emails, call patients to confirm their appointments, greet patients, help them fill out any important paper that needed to be done, make sure the schedule was full for that day and the following day.

Dental Receptionist

Peninsula Community Health Services
07.2023 - Current
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Take and process payments, keeping the receptionist area clean and tidy, maintain my work area clean.
  • Helped patients complete necessary medical forms and documentation.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.

Education

High School Diploma -

South Kitsap Hign School
Port Orchard, WA
06.2019

Skills

  • Maintaining cleanliness
  • Patient Services
  • Office Opening and Closing
  • Team Collaboration
  • Customer Service
  • Time Management

Timeline

Dental Receptionist

Peninsula Community Health Services
07.2023 - Current

Dental Receptionist

Smiles 4 Kids: Dentistry For Children
12.2021 - 06.2023

Customer Service and Assistant

Luis Landscaping
05.2020 - 11.2021

High School Diploma -

South Kitsap Hign School

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Jenifer Ramirez