Jenifer Sandoval
Phenix City,AL
Summary
Adept at relationship building and sales expertise, I exceeded sales targets at Charter Spectrum by harnessing product and service knowledge to meet diverse customer needs. My proactive approach in client relations and upselling significantly boosted customer satisfaction and repeat business, showcasing my ability to drive revenue and foster strong client relationships. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Sales Specialist
Charter Spectrum
01.2024 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Third Key Manager
Conns Home Plus
10.2022 - 06.2023
- Counted registers and cleaned and secured shop at end of shift.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Evaluated employee performance and provided constructive feedback for continuous improvement.
- Implemented improved training methods for new employees, reducing onboarding time significantly while ensuring thorough understanding of job responsibilities.
- Handled escalated customer issues, resolving problems quickly while maintaining professionalism.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
Field Supervisor (Solar/Roofing)
Marc Jones Construction
01.2019 - 08.2022
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
Education
Bachelor of Science - Digital Filmmaking
Los Angeles Film School - Hollywood
Los Angeles, CA01.2027
High School Diploma -
Niceville Senior High School
Niceville, FL05.2001
Skills
- Shot list preparation
- Script breakdown
- Scheduling Coordination
- Casting support
- Video Editing
- Social Media Promotion
- Production understanding
- Pre-Production Planning
- Creative Thinking
- Film and Videotape Editing
- Content Development
- Storyboarding assistance
- Casting assistance
- Equipment Setup
- Film editing
- Desktop and Laptop Computers
Timeline
Sales Specialist
Charter Spectrum
01.2024 - Current
Third Key Manager
Conns Home Plus
10.2022 - 06.2023
Field Supervisor (Solar/Roofing)
Marc Jones Construction
01.2019 - 08.2022
Bachelor of Science - Digital Filmmaking
Los Angeles Film School - Hollywood
High School Diploma -
Niceville Senior High School