Jenifer West
Paola,KS
Summary
Results-driven Security Forces Member with expertise in emergency response, surveillance operations, and security assessments. Proven track record in enhancing safety protocols and team effectiveness. Committed to maintaining high standards of professionalism and attention to detail.
Dedicated security professional skilled in team leadership and tactical operations. Experienced in conducting security assessments and training exercises that improve response times. Known for reliability and professionalism, ensuring a safe environment through effective collaboration and strict adherence to protocols.
Detail-oriented Security Forces Member with strong skills in compliance and emergency response. Successfully implemented surveillance operations and access control measures to mitigate risks. Eager to leverage expertise in security protocols to enhance operational readiness.
Overview
21
21
years of professional experience
Work History
Security Forces Member
United States Air Force National Guard
Saint Joseph, MO
11.2006 - Current
- Conducted security assessments to identify vulnerabilities and enhance protection protocols.
- Coordinated training exercises to improve response times and team effectiveness during emergency situations.
- Implemented surveillance operations utilizing advanced monitoring systems to ensure base safety.
- Oversaw compliance with safety regulations, ensuring all personnel followed established protocols consistently.
- Mentored junior personnel in tactical procedures and conflict resolution strategies to build team competency.
- Patrolled grounds to monitor status and safety of premises.
- Identified and reported suspicious activity to prevent security incidents.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Monitored personnel access and maintained accurate security records.
- Decreased potential threats by maintaining strict access control procedures for personnel and vehicles.
- Responded to emergency situations quickly and calmly for professional support.
- Maintained a clear understanding of chain-of-command structures, ensuring efficient distribution of tasks among team members during operations or drills.
- Collaborated with team members to maintain situational awareness, resulting in a safer environment for all personnel.
- Assisted in the apprehension of suspects by following proper detention protocols and gathering pertinent information.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Ensured overall safety with thorough inspections of facilities and equipment, identifying and addressing vulnerabilities.
- Elevated unit readiness levels by conducting comprehensive training sessions on various security tactics and strategies.
- Investigated incidents and wrote detailed reports for superior review.
- Responded to security alarms and investigated disturbances, swiftly resolving any issues encountered.
- Led team in conducting vehicle inspections at entry points, preventing introduction of contraband.
- Implemented strict access control measures, significantly reducing risk of security breaches.
- Performed reconnaissance and surveillance operations to gather intelligence on enemy forces and facilities.
Rural Mail Carrier
United States Postal Office
Paola, KS
08.2005 - Current
- Delivered mail efficiently across designated rural routes, ensuring timely service to residents.
- Maintained high standards of customer service by addressing inquiries and resolving issues promptly.
- Conducted regular vehicle inspections, ensuring compliance with safety regulations and operational readiness.
- Collaborated with management to streamline logistics processes, enhancing route planning effectiveness.
- Mentored junior carriers on best practices for mail sorting and delivery, fostering professional development within the team.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Handled accurate cash payments for postage and incurred fees.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Maintained records on customers with mail forwarding and change of address requests.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Identified and reported potential safety hazards in delivery area, contributing to safer community environment.
- Enhanced community access to postal services by diligently completing daily mail delivery routes regardless of weather conditions.
- Increased efficiency by organizing mail and parcels before delivery, minimizing time spent on each route.
- Ensured secure delivery of sensitive documents, gaining trust from community members.
- Reduced customer complaints by promptly addressing and resolving delivery issues.
- Improved customer satisfaction with prompt and accurate delivery of mail and parcels.
- Collaborated with other team members to identify inefficiencies in current mail processes and implement improvements.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
- Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
- Signed and received mail with signature requirements upon delivery and loading.
- Sorted mail according to order of address appearance for easy access in field.
- Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
- Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
- Assisted in training new carriers on route navigation and delivery protocols to enhance team performance.
- Implemented strategies to optimize delivery routes, improving overall efficiency and reducing travel time.
Education
High School Diploma -
Prairie View High School
La Cygne, KsNo Degree - Vet Tech
Johnson County Community College
Overland Park, KS05-2028
Skills
- Emergency response
- Force protection
- Combat training
- Protective services
- Firearms handling
- Asset protection
- Arrest procedures
- Self-defense training
- Tactical operations
- Vehicle inspections
- Military operations
- Defensive tactics
- Security clearance
- Anti-terrorism measures
- Perimeter security
- Less-lethal weapons
- Crowd control
- Physical fitness
- Public safety
- National security
- Access control
- Traffic management
- Weapons maintenance
- Patrol procedures
- First aid and CPR
- Disturbance control
- Evidence collection
- Grounds patrol
- Team leadership
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Weapons handling
- Professionalism
Accomplishments
- Supervised team of 12 staff members
- Deployed three time
- Volunteered for three sets of State Emergency Orders
- TDY to Guam and England for Active Duty experience
Timeline
Security Forces Member
United States Air Force National Guard
11.2006 - Current
Rural Mail Carrier
United States Postal Office
08.2005 - Current
High School Diploma -
Prairie View High School
No Degree - Vet Tech
Johnson County Community College