Summary
Overview
Work History
Education
Skills
Timeline
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Jenifer Williams

Jacksonville

Summary

Dynamic and self-motivated professional with extensive experience in warehouse operations at Boxoutcreative. Proven track record in material handling and organization, consistently achieving team goals through effective communication and problem-solving skills. Recognized for maintaining high standards of safety and cleanliness while enhancing productivity and efficiency in fast-paced environments.

Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.

Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Warehouse Worker

Boxoutcreative
01.2021 - 02.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Customer Service Representative

Tremron
11.2017 - 12.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Collaborated with product team to communicate customer feedback, resulting in product enhancements.

Production Worker

Kraft Heinz
05.2012 - 11.2013
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.

Home Health Aide

Health Care Principals Group Llc
12.2006 - 12.2008
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Housekeeper

Beaufort Memorial
09.2000 - 06.2002
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Education

CNA

Battery Creek
Beaufort, SC
06-2002

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Loading and unloading
  • Warehouse safety
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Material handling
  • Warehouse operations
  • Warehouse organization
  • Pallet jack handling
  • Shipping and receiving
  • Material loading and unloading
  • Unpacking merchandise
  • Pallet jacks
  • Inventory management
  • Materials handling and transport
  • Order fulfillment
  • Receiving and processing shipments

Timeline

Warehouse Worker

Boxoutcreative
01.2021 - 02.2021

Customer Service Representative

Tremron
11.2017 - 12.2020

Production Worker

Kraft Heinz
05.2012 - 11.2013

Home Health Aide

Health Care Principals Group Llc
12.2006 - 12.2008

Housekeeper

Beaufort Memorial
09.2000 - 06.2002

CNA

Battery Creek

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Jenifer Williams