Jeniffer Alicea
Millville,NJ
Summary
Bilingual English/Spanish professional with strong experience in team coordination, leadership, scheduling, inventory management, quality control, and fast-paced operations. Experienced in supervising teams, organizing daily workloads, maintaining productivity and quality standards, and supporting employees in achieving operational goals. Additional hands-on experience in production and packing environments. Reliable, organized, detail-oriented, and committed to safety, teamwork, and continuous improvement.
Overview
12
12
years of professional experience
Work History
Packer
Worldwide Glass Resourse
07.2026 - Current
- Packed and prepared products to meet production schedules and company quality standards.
- Inspected finished goods to identify and remove defects, preventing nonconforming items from shipping.
- Consistently met daily production targets while maintaining product quality and minimizing rework.
Housekeeping coordinator
Renaissance orlando at SeaWorld
08.2022 - 04.2026
- Coordinated daily assignments and workloads for housekeeping staff.
- Managed employee schedules and adjusted staffing according to operational needs.
- Managed and monitored inventory levels, supplies, and equipment.
- Served in additional leadership roles, including Housekeeping PM Leader and Rooms Inspector.
- Supervised and supported team members to maintain productivity, quality, and company standards.
- Inspected guest rooms and ensured cleanliness and quality standards were consistently maintained.
- Communicated with multiple departments to resolve operational issues and maintain workflow.
- Managed priorities in a fast-paced environment while ensuring tasks were completed accurately and on time.
Housekeeper
PRG Real state
12.2018 - 04.2022
- Completed daily cleaning tasks efficiently while meeting quality standards.
- Inspected work areas to ensure proper presentation and attention to detail.
- Managed supplies and reported inventory needs to ensure uninterrupted daily operations.
- Assisted with minor maintenance issues and reported larger repairs when needed.
- Worked independently and as part of a team in a fast-paced environment.
Room Attendant
Staff Pro(Sheraton Orlando North/Renaissance Orlando)
11.2014 - 11.2016
- Cleaned and prepared guest rooms according to company quality and cleanliness standards.
- Maintained attention to detail while meeting daily productivity goals.
- Assisted with training and onboarding of new employees.
- Reported maintenance issues and room deficiencies to the appropriate department.
Education
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Pablo Colon Berdecia High School
Barranquitas, PR05-2007
Skills
- Team Leadership & Staff supervision
- Daily housekeeping operations
- Time management & prioritization
- Productivity & Goal
- Room Assignments & Scheduling
- Inventory Management
- Handling Guest Requests & Complaints
- Problem Solving Bilingual: English & Spanish
- Microsoft Word, Excel, PowerPoint & Teams
- PMS, REX, AMADEUS & HOTSOS
Awards & Recognitons
Top GSS & Housekeeping Performance (2016), Great People Doing Great Things (2020), Maintenance Team Member of the Year (2022), Diamond Award Achiever (2026)
Timeline
Packer
Worldwide Glass Resourse
07.2026 - Current
Housekeeping coordinator
Renaissance orlando at SeaWorld
08.2022 - 04.2026
Housekeeper
PRG Real state
12.2018 - 04.2022
Room Attendant
Staff Pro(Sheraton Orlando North/Renaissance Orlando)
11.2014 - 11.2016
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Pablo Colon Berdecia High School