Jeniffer Consiglio
WILDWOOD,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Parkwood Communities
10.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Casino Cage Cashier
Oxford Downs Poker Room
09.2019 - 12.2020
- Quickly and accurately counted drawers at start and end of each shift.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
- Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
- Contributed to a positive team atmosphere within the cage department, working collaboratively with coworkers toward shared goals of efficiency and accuracy.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
Assistant Restaurant Manager
Lunkers Sports Grille
10.2007 - 07.2014
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
Education
Associate of Arts - Accounting
Dixon Hendry Center/ Indian River Communit College
Okeechobee, FLGED -
Cocoa High School
Cocoa, FL06.1994
Skills
- Verbal Communication
- Schedule Management
- Document Preparation
- Computer Skills
- Office Administration
- Administrative Support
- File Organization
- Customer and client relations
- Computer Proficiency
- Filing
- Critical Thinking
- Strong Problem Solver
- Professional Communication
- Scheduling and calendar management
- Data organization
- Meticulous attention to detail
Public Notary
I am licensed Public Notary for the State of Florida.
Timeline
Administrative Assistant
Parkwood Communities
10.2021 - Current
Casino Cage Cashier
Oxford Downs Poker Room
09.2019 - 12.2020
Assistant Restaurant Manager
Lunkers Sports Grille
10.2007 - 07.2014
Associate of Arts - Accounting
Dixon Hendry Center/ Indian River Communit College
GED -
Cocoa High School