I specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cleaning Crew Supervisor
Jen's Services
Frederick, MD
02.2024 - 12.2024
Managed inventory levels of all cleaning supplies and equipment needed for day-to-day operations.
Coached staff on strategies to enhance performance and improve customer relations.
Cleaned homes following specific and detailed protocols and requests.
Cashier
McDonald's
Frederick, MD
07.2023 - 02.2024
Greeted customers and provided friendly customer service.
Operated drive-thru window efficiently to ensure fast order processing times.
Education
English Courses - Intermediate Reading & Grammar For Writing CE
Frederick Community College
Frederick, MD
12-2024
High School Diploma -
Liceo Boca De Arenal
Costa Rica
12-2015
Skills
Customer service
Organizational skills
Effective communication
Team collaboration
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
Driver License
Timeline
Cleaning Crew Supervisor
Jen's Services
02.2024 - 12.2024
Cashier
McDonald's
07.2023 - 02.2024
English Courses - Intermediate Reading & Grammar For Writing CE