JENIFFER MARQUEZ

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Learned and adapted quickly to new technology and software applications.
• Paid attention to detail while completing assignments.
• Passionate about learning and committed to continual improvement.

° Manage customer service protocol.
° Review customer profile
° Review credit and delinquency information
° Determine customer requirement
° Manage customers' post-sales requirements.
° Prepare portfolio payment agreements with clients
° Ensure that customer request documentation contains valid and complete information.
° Notify customers of the status of unsuccessful sales transactions