Jeniffer Morales
Rome,USA
Overview
19
19
years of professional experience
Work History
Medical Assistant X Ray Tech
Concentra Urgent Care
07.2023 - 12.2025
- Assisted physicians with patient examinations, ensuring efficient workflow and high-quality care.
- Managed patient scheduling and follow-up appointments to optimize clinic operations.
- Educated patients on procedures and pre/post-operative care, enhancing overall patient experience.
- Maintained accurate medical records using electronic health record (EHR) systems for improved data management.
- Trained junior staff on best practices for patient interaction and office protocols, fostering a supportive environment.
- Collaborated with healthcare team to streamline clinical processes, reducing patient wait times.
- Implemented new inventory management procedures to ensure availability of medical supplies and equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed high-quality X-ray imaging for diverse patient populations, ensuring diagnostic accuracy.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Reduced radiation exposure risks by strictly adhering to safety protocols and guidelines during X-ray procedures.
Certified Medical Assistant
Walmart Health
09.2023 - 08.2024
- Administered patient care and assisted with clinical procedures to enhance overall patient experience.
- Coordinated appointments and managed patient flow to optimize clinic efficiency.
- Assisted in maintaining accurate medical records using electronic health record (EHR) systems.
- Educated patients on health management, medication administration, and preventive care strategies.
- Monitored vital signs and documented changes, ensuring timely updates for healthcare providers.
- Trained new staff on clinical protocols and operational procedures to promote consistency in patient care.
- Implemented process improvements that streamlined workflows, reducing wait times for patients.
- Collaborated with multidisciplinary teams to develop patient-centered care plans for improved outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant/X-ray Tech
SmartCare Urgent Care/ Redmond urgent care
06.2019 - 04.2024
- Communicated and liaised with patients and visitors
- Dressed wounds and administered medication according to the specifications of the physicians
- Take and monitor vitals signs for upwards of 60-80 patients a day.
- Perform venipuncture and injection more than 15 times a day.
- Prep patients for exams and medical procedures.
- Administer throat cultures, UA, Urine cultures
- Flu and strep, RSV test. DOT certification, xray - technician
- COVID testing
- Float front office to back when needed.
- Bilingual Spanish,English
Medical Assistant
Rome GI and Rome Endoscopy Center
05.2018 - 02.2019
- Job assignments- preparation for patients office visits: Collect all patients documents that are required for patients office visit get any records from PCP, FMC, RRMC, CDC. Triage patients take vitals and Blood pressure update charts
- Clean and restock exam rooms after each patient
- Consult from hospital, administrator vaccination review GRITS. FMLA forms, Patient Assistant Application, and Prior
- Authorization forms.
- Blood draw-process and document labs in lab corp. Document all out and in bound labs and notify Dr. when come in and give patients lab results
- Bilingual Spanish/ English
Medical Assistant
HARBIN CLINIC
11.2017 - 05.2018
- Clean and restock exam rooms after each patient
- Consult from hospital, administrator vaccination review GRITS. FMLA forms, Patient Assistant Application, and Prior
- Authorization forms.
- Blood draw-process and document labs in lab corp. Document all out and in bound labs and notify rd when come in and give patients lab results
Medical Assistant
woman's health center
02.2014 - 11.2017
- -Dr, Barrell
- Administrative skills: Schedule and manage appointments, Perform medical billing and Coding, Perform medical transcription, Prepare, Maintain, and file Medical Records.
- Clinical Skills: Obtain and record administer medication, including blood, Prepare and administer medication, including blood, Collect and process specimens, including blood, Prepare patient and assist.
Medical Assistant
Dr. Minyar Pediatrics
11.2011 - 08.2013
- Duties: Back office-injection's new born to 18 yrs of age, Vitals sings, Physical Examination's, FLU, RSV, MONO, UA, Strep throat testing, Check lead and HMG ages 1 yrs and up. Check Nurse line.
- Write prescriptions for ADHD patients and other's. Translate for Dr. when needed
Medical Assistant
Dr. Behnamesh Pediatrist office
05.2007 - 12.2007
- Duties: Back office-injection's 2 mths-18 yrs of age, Vitals sings, Physical Examination's.
- Front offices- Eligibility, Worked with CHDP, Appointments, charts, filling.
Education
High School Diploma -
Concorde career College
North Hollywood, CA11.2009
High School Diploma -
Sylmar High School
Sylmar, CA05-2005
Skills
- Phlebotomy (10 years)
- Pediatrics (6 years)
- Bilingual (10 years)
- CPR (10 years)
- EKG (5 years)
- Injections (10 years)
- Patient Care (10 years)
- Vital Signs (10 years)
- EMR (10 years)
- Microsoft Word (10 years)
- Receptionist (10 years)
- CPR Certified (10 years)
- Filing (10 years)
- Scheduling (10 years)
- EHR (10 years)
- Venipuncture (10 years)
- Medical Records (10 years)
- Epic (10 years)
- X-Ray (2 years)
- Triage
- DOT certification (2 years)
- EMR systems
- Documentation review
- CPT coding
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- CPR
- Phlebotomy techniques
- Laboratory specimen collection
- Patient care coordination
- Medical supply inventory
- Medical office administration
- Sterile technique
- Fluent in [languages] Spanish
- OB/GYN procedures
- Valid [state] driver's license
- Medical office management
Timeline
Certified Medical Assistant
Walmart Health
09.2023 - 08.2024
Medical Assistant X Ray Tech
Concentra Urgent Care
07.2023 - 12.2025
Medical Assistant/X-ray Tech
SmartCare Urgent Care/ Redmond urgent care
06.2019 - 04.2024
Medical Assistant
Rome GI and Rome Endoscopy Center
05.2018 - 02.2019
Medical Assistant
HARBIN CLINIC
11.2017 - 05.2018
Medical Assistant
woman's health center
02.2014 - 11.2017
Medical Assistant
Dr. Minyar Pediatrics
11.2011 - 08.2013
Medical Assistant
Dr. Behnamesh Pediatrist office
05.2007 - 12.2007
High School Diploma -
Concorde career College
High School Diploma -
Sylmar High School