Jeniffer Reyes
Inglewood,CA
Summary
Detailed-oriented when working alone,but also a team player with strong organizational skills. Ability to handle multiple projects simultaneously with high degree of accuracy. Remains calm under pressure to meet deadlines. Properly trained in flight line and customer service operations and safely through 4 years of aviation experience.
Overview
3
3
years of professional experience
Work History
Line Service Technician
Signature Flight Support, BBA Aviation
Los Angeles, CA
05.2022 - Current
- Emptied aircraft lavatory systems and replenished sanitizer fluid.
- Maintained clear walkways and physical space to improve passenger and employee safety.
- Employed radio communications to coordinate and direct vessel and ramp movement for incoming and outbound flights.
- Marshaling, Towing , and fueling of aircraft.
- Assisted with ground support equipment as needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated tugs, fuel trucks and transport vehicles, also providing shuttle services for passengers, luggage and ground crew.
- Strictly followed safety rules and regulations set by FAA while performing duties on ramp area.
- Provide Any Customer Service needs to passenger and crew members.
Import and Export Agent
Lufthansa Cargo
Los Angeles, CA
04.2021 - 10.2021
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Adhered to SOPs and legal regulations for live animal and perishable shipments.
- Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
- Updated computer system with details such as dimensions, weights and general waybill data.
- Processed export documentation, such as letters of credit, bills of lading, invoices, and other documents required for customs clearance.
- Coordinated the preparation of necessary documents needed for customs clearance purposes.
- Provided customer service support related to shipments including tracking information and delivery updates.
- Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.
- Negotiated with foreign customers on payment terms and shipping arrangements.
Ramp Agent
Alliance Ground International
Los Angeles, CA
10.2020 - 04.2021
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded aircraft cargo, crew baggage and freight.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Operated a variety of motorized vehicles such as tugs, belt loaders. safely and efficiently around airport premises.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Operated large vehicles,and pallet jacks to transport multiple freight loads.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
Education
High School Diploma -
John C. Fremont Senior High School
Los Angeles, CA06-2015
Some College (No Degree) -
El Camino College
Torrance, CASkills
- Problem-Solving Skills
- Multitasker
- Organization
- Great Customer Service
- Bilingual
- Worksite Safety
- Leadership
- Strong Communication Skills
- Fast Learner
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Line Service Technician
Signature Flight Support, BBA Aviation
05.2022 - Current
Import and Export Agent
Lufthansa Cargo
04.2021 - 10.2021
Ramp Agent
Alliance Ground International
10.2020 - 04.2021
High School Diploma -
John C. Fremont Senior High School
Some College (No Degree) -
El Camino College
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