Jeniffer Stewart
Middletown,NY
Summary
Qualified Manager with twenty one years experience in a fast paced work environment that challenges and demands multi-tasking skills and quick thinking on a daily basis to ensure that the day to day operations of the entire company are completed properly and efficiently.
Overview
27
27
years of professional experience
Work History
Receptionist
Park Manor Health and Rehabilitation Center
10.2020 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained visitor log for entering and leaving facility for security purposes.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Cleaning Team Leader
Hudson Valley Clean
10.2023 - 08.2024
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
- Facilitated cross-training opportunities among team members, promoting versatility in skillsets and improving overall capabilities of the group.
- Conducted thorough inspections to ensure cleanliness standards were consistently met across all facilities serviced by the team.
Cleaning Crew Member
Cottage Care
09.2020 - 05.2022
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
Manager
Quinnz Pinz
09.1997 - 06.2020
- Manage staff of 10-15, including scheduling
- Trusted key holder
- Manage a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Responsible for cash drawer
- Communication and team work with co-workers in a fast paced environment
- Inventory Specialist including ordering all supplies for the company
- Data entry and bookkeeping.
Education
Middletown High School
06.1995
Skills
- Outgoing and professional
- Exceptional communication skills
- Proficient in cash management
- Organized and detail oriented
- Answering phone calls and handling situations in a timely and professional manner
References
Mary Quick , 845-591-5069
- Wendy Dellapia, 845-820-9131
Timeline
Cleaning Team Leader
Hudson Valley Clean
10.2023 - 08.2024
Receptionist
Park Manor Health and Rehabilitation Center
10.2020 - 05.2024
Cleaning Crew Member
Cottage Care
09.2020 - 05.2022
Manager
Quinnz Pinz
09.1997 - 06.2020
Middletown High School
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