Jeniffer Torres Perez
Roselle,NJ
Summary
Proactive and results-driven, I excelled as a Sales Associate at Sephora, where I leveraged my sales expertise and exceptional customer service skills to significantly enhance customer satisfaction and repeat business. Collaborating effectively with team members, I played a key role in boosting store performance through innovative problem-solving and time management strategies.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sephora
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Michaels Craft Store
10.2021 - 04.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Certificate of Technical Studies - Medical Assistant
Lincoln Technical Institute
Iselin, NJ01-2025
High School Diploma -
Abraham Clark High School
Roselle, NJ06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Spanish
Professional Working
Timeline
Sales Associate
Sephora
07.2022 - Current
Sales Associate
Michaels Craft Store
10.2021 - 04.2023
Certificate of Technical Studies - Medical Assistant
Lincoln Technical Institute
High School Diploma -
Abraham Clark High School