Jeniffer Carrera

Monitoring children's progress.

Communicating with parents.

Providing basic needs for children.

Establishing and enforcing rules of behavior.

Adapting teaching methods and materials to meet the interests and learning styles of children.

Maintaining a tidy and clean classroom.

Helping children reach developemtal milestones

1. Provide face-to-face contact with the individual.
2. Direct personal assistance with activities of daily living (grooming, eating, bathing, dressing, and
personal hygiene) and independent living tasks
3. Assistance with meal planning and preparation
4. Assistance with housekeeping
5. Assistance with ambulation and mobility
6. Supervision of client safety and security
7. Participation in leisure activities and development of socially valued behaviors and of daily living
and independent living skills
8. Assistance with acquiring, retaining and/or improving self-help, socialization skills, and adaptive
skills necessary to reside successfully in home and community-based settings.
9. Age-appropriate activities that enhance self-esteem and maximize functional level.
10. Provide progress notes that include all documentation requirements as per Authority Guideline

• Helps establish a program environment that promotes positive child and youth interactions with other children, youth, and adults
• Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedule
• Interacts with children and youth using approved child guidance and youth development techniques
• Supervises children and youth during daily schedule of indoor and outdoor activities, on field trip outings and special events
• Promotes and models safety, fitness, and health and nutrition practices
• Assists in maintaining program participation data and completing required daily reports.

• Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test
• Makes arrangements with the customers to pay balance in full or set up the best possible arrangements
• Documents all collection activity in the client/GC system in a concise and accurate manner
• Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews
• Maintains good public relations
• Cope with high-stress environment caused by speaking with emotional callers
• Adhere to Company attendance, punctuality, and meal and rest break requirements
• Maintain concentration and focus in order to meet performance goals
• React positively to an ongoing, changing environment
• Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
• Maintain good working relationship with assigned supervisors and coworkers
• Work safely without presenting a threat to self or others
• Perform additional duties as required by management

• Kept kitchen, counter and dining areas cleaned and sanitized.
• Accurately operated cash register to process customer payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Brewed coffee and tea and changed out drink station syrups.

• Advises present or prospective customers by making calls to customers, operating telephone equipment, automatic dialing systems, and other telecommunications technologies
• Maintains database by entering, verifying, and backing up data
• Maintains quality service by following organization standards.
• Built relationships with customers and community to promote long term business growth.
• Set and achieved company defined sales goals.
• Prioritized tasks and projects to meet tight deadlines.
• Informed customers of promotions to increase sales productivity and volume.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Developed new business relationships and maintained existing through regular communications and effective account management.
• Prepared and deliver customer sales quotes.