JENIN DIFALLAH
Paterson,NJ
Overview
6
6
years of professional experience
Work History
Dental Office Manager
Midland Family Dentistry
Clifton And Kearny, New Jersey
10.2022 - Current
- Supervised staff members tasked with handling materials management, planning, purchasing and customer service duties.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Patterson Dental software.
- Mentored office employees on proper administrative procedures and how to use programs such as Excel, Docs, and Google Sheets, keeping operations consistent and efficient for maximum performance.
- Completed bi-weekly payroll for 10 employees.
Owner/Operator
The Habibi Box
Clifton, NJ
08.2022 - 06.2023
- Develop contract agreements with over 10 suppliers to negotiate prices for inventory towards an online gifting business
- Transition from a Shopify, e-commerce, social media, pop-up shop to selling inventory on marketplace platforms such as Ebay, Amazon, and Etsy to better achieve revenue goals and avoid promotional expenses
- Coordinate proper packaging and timely distribution of products within 2 days of placing an order as well as maintaining adequate supply of shipping materials on hand to ensure customer satisfaction
Assistant/Receptionist
Lakeview/Midland Family Dentistry
Clifton, Kearny, NJ
02.2021 - 10.2022
- Log approximately 40 insurance and patient payments into the Fuse Patterson Dental system a day and handle disputes between insurance and clearing house on customer's behalf
- Execute functions for diagnostic and technical treatment procedures, including setting up rooms for about 20 patients a day and operating special medical equipment and apparatuses to prepare leading dentists for patients
- Perform daily front desk duties, including answering phones, scheduling multiple appointments, greeting patients, collecting and verifying insurance information and updating patient files
Cashier
Corrado's Market
Paterson, NJ
06.2018 - 05.2019
- Served needs of over 50 patrons per shift, including collecting payments, tracking rewards, and handling customer service issues as well as trained around 2 new team members a week in cash register operation, stock procedures, and customer service
- Maximized customer satisfaction by providing assistance with purchases in three different departments, locating items around store, and signing up for rewards programs
Education
Bachelor of Science - Supply Chain Management
RUTGERS BUSINESS SCHOOL
Newark, NJ05-2025
Associate of Science - Business Administration
PASSAIC COUNTY COMMUNITY COLLEGE
Paterson, NJ05.2022
Skills
- Lean Six Sigma Green Belt Certified
- SAP ERP Essential Training Certified
- Proficient in Google Suites and Microsoft Office
- Proficient in e-commerce, marketplace sites such as Shopify, Amazon, Ebay, and Etsy
- Process Improvements
- Teamwork and Collaboration
- Verbal and Written Communication
Affiliations
Member of Base Association of Supply Expertise (BASE), Member of Future Business Leaders of America (FBLA),
Member of Rutgers Accounting Society (RAS), Member of the Phi Theta Kappa (PTA), Missionary of Muslim Student
Association (MSA)
Timeline
Dental Office Manager
Midland Family Dentistry
10.2022 - Current
Owner/Operator
The Habibi Box
08.2022 - 06.2023
Assistant/Receptionist
Lakeview/Midland Family Dentistry
02.2021 - 10.2022
Cashier
Corrado's Market
06.2018 - 05.2019
Bachelor of Science - Supply Chain Management
RUTGERS BUSINESS SCHOOL
Associate of Science - Business Administration
PASSAIC COUNTY COMMUNITY COLLEGE