Jenine Anderson
Hedgesville,WV
Summary
At the end of the day, the work will be done! I have vast experience with taking tasks given to me and prioritizing it to the dates that they have to be completed. I keep an organized agenda so that the environment and workload are manageable not just for me but the people that work around me. I can work with a team or individually based on my experience.
“You’ll never change your life until you change something you do daily. The secret of your success is found in your daily routine.” —John C. Maxwell
Overview
9
9
years of professional experience
Work History
Teaching Assistant
Epic Head Start
Martinsburg, WV
02.2024 - Current
- Coordinated scheduling of teachers and aides to optimize shift breaks and maintain classroom productivity.
- Communicated changes in schedules between children and co-staff.
- Contributed to large-scale activities aimed at enhancing children's learning experiences. that enhance child development and education.
- Used safety precautions with handling chemicals, food, and health supplies according to company policy.
- Organized documentation on various instructional materials and provisions.
Receptionist
Refresh Carpets & Upholstery
Hedgesville, West Virginia
08.2022 - Current
- Answered multi-line phone system and directed calls efficiently.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments and coordinated service requests with technicians.
- Processed payments and securely handled cash transactions to support accurate financial operations.
- Input customer data using Microsoft Office, VCita, and Excel to maintain comprehensive personal records.
Customer Service Representative
The NEX
Norfolk, Virginia
11.2017 - 08.2019
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and returns using company-specific software systems.
- Collaborated with team members to improve customer satisfaction and cleanliness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Some College (No Degree) - Business Administration And Management
BlueRidge Community & Technical College
Martinsburg, WVSkills
- Educational planning
- Instructional support
- Safety procedures
- Data entry management
- Appointment scheduling
- Problem resolution
- Time management
- Maintaining safe environments
- Individual workload
- Information protection
Timeline
Teaching Assistant
Epic Head Start
02.2024 - Current
Receptionist
Refresh Carpets & Upholstery
08.2022 - Current
Customer Service Representative
The NEX
11.2017 - 08.2019
Some College (No Degree) - Business Administration And Management
BlueRidge Community & Technical College