JENIPHER DIAZ
LOS ANGELES,CA
Summary
Compassionate and detail-oriented Behavioral Therapist with hands-on experience assisting children with autism spectrum disorder. Dedicated to providing individualized support to improve clients daily living and social skills. Genuine with a natural desire to help children progress in all aspects of life.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Therapist
Connect Therapies
Los Angeles, CA
11.2023 - Current
- Establish rapport with each student, building trust and fostering a safe environment conducive to learning and growth.
- Promote positive behavior change through consistent reinforcement and appropriate consequences.
- Analyze behavioral data to identify trends and areas for improvement, leading to more effective intervention strategies.
- Improve behaviors through modeling, role-playing and other effective strategies.
- Mediate conflicts through structured sessions.
- Help students build skills to navigate typical academic and social situations.
- Utilize evidence-based practices to enhance treatment effectiveness and client engagement.
Behavior Interventionist
Creative Behavioral Consultants
Los Angeles, CA
05.2023 - 11.2023
- Work 1:1 (In-home) cases with children with autism while integrating ABA practices
- Collect ABC data & maintain detailed notes during each session to help reach important milestones
- Facilitate childhood skill development through activities and play
- Implement Individualized Treatment Plans(ITPs) to help promote development of social and daily living skills
Associate Banker
JPMorgan Chase
11.2020 - 03.2022
- Assisted clients with account inquiries while deepening relationships and referring to appropriate banker to fulfill needs and requests
- Educated clients on self servicing options such as eATMs, Chase Mobile app and Chase.com
- Helped clients schedule appointments and assisted at ATMs and teller line as needed
- Trained new hires on teller line and lobby management
- Answered incoming calls, resolving all client issues and escalated when necessary
Teller
JPMorgan Chase
07.2017 - 11.2020
- Conducted financial transactions according to policy and procedure to reduce risk and error
- Assisted clients with various questions and concerns related to their accounts and bank products
- Balanced cash box daily and cash vault weekly. In charge of ordering cash shipments, replenishing TCR, ATMs, etc
Education
Certificate of Completion - Massage Therapy
National Holistic Institute
05.2016
High School Diploma - undefined
New Designs Charter School
06.2014
Skills
Applied Behavioral Analysis
Data collection
Interpersonal
Patient
Adaptability
Empathy
Problem solving
Certification
CPR/AED
Timeline
Behavioral Therapist
Connect Therapies
11.2023 - Current
Behavior Interventionist
Creative Behavioral Consultants
05.2023 - 11.2023
Associate Banker
JPMorgan Chase
11.2020 - 03.2022
Teller
JPMorgan Chase
07.2017 - 11.2020
Certificate of Completion - Massage Therapy
National Holistic Institute
High School Diploma - undefined
New Designs Charter School