Summary
Overview
Work History
Education
Skills
Timeline
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Jenipher Duckstrom

Atlanta,GA

Summary

Accomplished Sales Executive with 5+ years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.

Overview

8
8
years of professional experience

Work History

Sales Executive

Webhelp UK
12.2021 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

Database Administrator

African Vision Of Hope
12.2015 - Current
  • Work with staff to develop and implement procedures to prevent data loss and maximize system availability.
  • Develop scripts and processes for data integration and maintenance.
  • Organize subsystems to execute proper collection of data
    Mined data to uncover insights and identify market trends and inflection points.
  • Identify and analyze business strategy implications for growing companies to increase longevity.
  • Prepare Business Requirement Documents (BRDs) to provide scope of work for technical team.
  • Coordinate and implement network security measures to protect data.
  • Constantly improve reliability of supply chain software, systems, database and donation processing.

Office Administrator

Intercontinental Hotel Group, IHG
04.2019 - 12.2021
  • Welcomed guests to front desk and engaged in friendly conversations while conducting check-in process.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Assistant Manager

White House Black Market
01.2017 - 04.2019
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy. Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Organized new stock for floor placement.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.

Education

Associate of Science - Science Education

Georgia State University
Atlanta, GA

Skills

  • Networking
  • Sales Team Leadership,
  • Sales Techniques, Expertise, And Forecasting
  • Marketing
  • Merchandising Proficiency
  • Supervision and training
  • Inbound and Outbound Calling
  • Database Management

Timeline

Sales Executive

Webhelp UK
12.2021 - Current

Office Administrator

Intercontinental Hotel Group, IHG
04.2019 - 12.2021

Assistant Manager

White House Black Market
01.2017 - 04.2019

Database Administrator

African Vision Of Hope
12.2015 - Current

Associate of Science - Science Education

Georgia State University

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Jenipher Duckstrom