Jenique Clark
Carter Lake,IA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of delegation and training in company policy. Motivated to learn, grow and excel in the staffing industry.
Overview
9
9
years of professional experience
Work History
Store Manager
Dollar General
11.2018 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Developed new store location from ground up by hiring and training efficient team.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Department Manager
Walmart
10.2015 - 11.2018
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Devised processes to boost long-term business success and increase profit levels.
Assistant Manager
Popeyes
04.2015 - 10.2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Electrician's Apprentice
Intexelectric
06.2013 - 02.2015
- Assisted Master Electrician in conduit placement inside designated partitions, walls and other concealed areas.
- Worked with Master Electrician and other electricians to provide installation, repair and maintenance for transformers and panel systems.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Read and interpreted drawings to provide wiring layouts for new installations
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
- Increased job knowledge by participating in educational opportunities and reading technical and regulation publications.
- Helped company meet strategic, quality and safety objectives by using points .
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Studied building schematics to determine location of wiring and equipment.
- Installed 120/208 volt systems and 347/600 volt systems.
- Helped complete system installations, digging trenches and breaking up concrete.
- Pulled wire through conduits and through holes in walls and floors.
Education
No Degree - Forensic Psychology
Howard Jr College
Big Spring, TX05.1992
No Degree - Mortgage Loan Origination
Rocket Mortgage
Online Class11.2021
Dental Assistant - Dental Assisting
Southwest Career Institute
Midland, TX12.2004
Cosmetologist - Cosmetology
Odessa College
Odessa, TX01.2002
High School Diploma -
Monahans High School
Monahans, TX05.1990
Skills
- Records Organization and Management
- Multitasking and Organization
- Department Oversight
- Management Training
- Performance Monitoring and Evaluation
- Policy Development and Enforcement
- Policies and Procedures
- Administrative Management
- Shift Scheduling
- P&L Responsibility
- Recruiting and Hiring
- Inventory Management
- Talent Pipelining
- Customer Relations
- Order management
Timeline
Store Manager
Dollar General
11.2018 - Current
Department Manager
Walmart
10.2015 - 11.2018
Assistant Manager
Popeyes
04.2015 - 10.2015
Electrician's Apprentice
Intexelectric
06.2013 - 02.2015
No Degree - Forensic Psychology
Howard Jr College
No Degree - Mortgage Loan Origination
Rocket Mortgage
Dental Assistant - Dental Assisting
Southwest Career Institute
Cosmetologist - Cosmetology
Odessa College
High School Diploma -
Monahans High School
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