Highly-motivated employee with desire to take on new challenges. I have a strong work ethic, experienced in adaptability, and have exceptional interpersonal skills. I am also dept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Patient Care Specialist
LasikPlus
Cincinnati, Ohio
11.2020 - Current
Actively participated in team meetings to discuss best practices for patient care management
Developed and maintained strong relationships with patients, families, and healthcare providers by providing excellent patient care
Demonstrated expertise in using medical terminology to accurately document patient information and progress
Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality
Demonstrated proficiency in the use of computer systems for documentation purposes
Responded quickly to emergency situations involving critical or life-threatening events
Utilized effective communication skills to effectively collaborate with interdisciplinary teams
Create and maintain patient profiles, ensuring information is entered accurately and helpful for future patient review
Assist vision centers and provide patient care by handling appointment scheduling, rescheduling, and cancellations
Provides patients with information regarding upcoming consultations and surgery appointments
Assists vision centers by handling appointment reminders and attending to patient calls left on company voicemail.
Inventory Control Specialist
Pitney Bowes
Hebron, Kentucky
03.2013 - 10.2020
Monitored shipment status to ensure on-time delivery of products
Generated reports detailing inventory levels, order status, and other related data
Tracked shipments through various stages of delivery using tracking software systems
Maintained accurate records of inventory levels and shipping documents
Organized stockroom layout for optimal storage space utilization
Identified potential areas for process improvement within the supply chain network
Provided excellent customer service by responding to inquiries and resolving issues in a timely manner
Ensured compliance with all applicable laws governing the transport of hazardous materials
Conducted audits of third-party freight carriers for performance metrics such as transit time reliability
Performed regular cycle counts to verify accuracy of inventory records
Managed warehouse personnel, delegating tasks and ensuring compliance with safety protocols
Coordinated with vendors, suppliers, and customers to ensure timely deliveries
Maintained accurate records of all incoming and outgoing shipments.
Distribution Center Coordinator
NFI Distribution
Hebron, KY
08.2010 - 10.2013
Used enterprise resource planning (ERP) systems to track and manage inventory
Identified and resolved discrepancies in inventory counts
Maintained accurate records of inventory supply levels, orders, and deliveries
Conducted daily analysis of inventory levels to identify discrepancies between expected and actual stock levels
Maintained accurate records of all incoming and outgoing shipments using computerized tracking systems
Performed regular audits on existing warehouses and storage facilities to ensure proper organization and safety regulations were being followed
Developed and implemented inventory control procedures to optimize inventory levels, minimize stock-outs and reduce costs
Provided support during internal audits by providing documentation related to inventory transactions
Operated pallet jack and forklift to organize materials in warehouse
Monitored inventory data accuracy including cycle counts, stock transfers, physical inventories and on-hand balances
Picked orders and stocked production floor with parts to fulfill orders
Prepared inventory reports for quality control and data reconciliation.
Education
Certification in Business Administration -
Argosy University, Online Campus
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Skills
Complex Problem-Solving
Medical Services Administration
Patient Data Management Systems
Organization and Time Management
Business Correspondence
Patient Care and Monitoring
Medical History Documentation
Excellent Written and Oral
Communication
High-Volume Call Environments
Microsoft Office
Livechat Messaging
Policy and Procedure Adherence
Administrative and Office Support
HIPPA Compliance
Staff Training