Jenisa Almodovar
New Britian
Summary
Versatile professional with experience in healthcare, administration, and hospitality, bringing strong communication, organizational, and customer service skills. Adept at managing fast-paced environments, supporting clients and teams, and learning new systems quickly. Committed to delivering high-quality service and continuous professional growth.
Overview
11
11
years of professional experience
Work History
Bartender
The Truckbar
Berlin, CT
10.2024 - Current
- Designed and crafted innovative cocktail menus to enhance customer experience.
- Provided exceptional service, ensuring customer satisfaction through prompt and friendly interactions.
- Trained new bartenders on drink preparation techniques and bar operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Coordinator
Freedom Care
Lake Success, NY
04.2022 - 11.2025
- Managed and maintained operational dashboards, including assigning and tracking reports to ensure timely completion and accuracy.
- Effectively handled high-volume inbound and outbound calls and emails while maintaining strong customer service standards.
- Performed data entry and conducted wellness reviews, fostering trust and confidence with members through clear communication and support.
- Identified and resolved payroll discrepancies, as well as scheduling conflicts and adjustments, ensuring accuracy and efficiency.
- Developed and delivered training presentations, facilitating both group sessions and one-on-one coaching.
- Utilized multiple systems including Salesforce, Medflyt, Empeon, and Talkdesk to support daily operations and member services.
- Consistently adhered to company policies, procedures, and compliance standards.
PCA
MR HomeCare Inc
Bristol, CT
10.2021 - 04.2022
- Provided mobility assistance to clients with limited or no independent movement, ensuring safety and comfort.
- Assisted clients with activities of daily living, including dressing, bathing, and meal support.
- Supported clients in performing prescribed physical therapy exercises to promote recovery and mobility.
- Prepared meals in accordance with individual dietary restrictions and nutritional guidelines.
- Assisted with errands and grocery shopping to support clients’ daily needs.
- Maintained a clean, safe, and organized living environment through routine housekeeping tasks.
Registered/Certified Medical Assistant
Riverside Primary Care
Newport News, VA
08.2018 - 09.2019
- Accurately recorded and monitored patients’ vital signs, ensuring timely documentation.
- Scheduled appointments, registered new patients, and verified medical insurance information.
- Managed high-volume inbound and outbound communications, including phone calls, emails, mail, and faxes.
- Responded to patient inquiries, providing clear information on procedures, services, and office policies.
- Supported healthcare providers during examinations and procedures, while reinforcing patient education and care instructions.
Registered/Certified Medical Assistant
ProHealth Physicians
Bristol, CT
05.2015 - 12.2017
- Accurately recorded and monitored patients’ vital signs, ensuring timely documentation.
- Scheduled appointments, registered new patients, and verified medical insurance information.
- Managed high-volume inbound and outbound communications, including phone calls, emails, mail, and faxes.
- Responded to patient inquiries, providing clear information on procedures, services, and office policies.
- Supported healthcare providers during examinations and procedures, while reinforcing patient education and care instructions.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information using Allscripts EHR.
Registered/Certified Medical Assistant
Bristol Gastroenterology
Bristol, CT
11.2015 - 05.2016
- Recorded vital signs.
- Took medical history using AllScripts EHR.
- Scheduled patients, entered new patient information, and medical insurance.
- Handled incoming/outgoing telephone calls and correspondence, including mail, email and faxes.
- Assisted patients with questions and provided information on procedures and policies.
Education
Medical Assistant Program -
Branford Hall Career Institute
Southington, CT10-2015
Skills
- Interpersonal Skills
- Time Management
- Customer service
- Computer skills
- Problem Solving
- Insurance
- Microsoft Word
- Medical Office Procedures
- Pharmacology
- Medisoft
- Strong multitasking
- Clear and effective communication
- Team player attitude
Timeline
Bartender
The Truckbar
10.2024 - Current
Coordinator
Freedom Care
04.2022 - 11.2025
PCA
MR HomeCare Inc
10.2021 - 04.2022
Registered/Certified Medical Assistant
Riverside Primary Care
08.2018 - 09.2019
Registered/Certified Medical Assistant
Bristol Gastroenterology
11.2015 - 05.2016
Registered/Certified Medical Assistant
ProHealth Physicians
05.2015 - 12.2017
Medical Assistant Program -
Branford Hall Career Institute