Experienced professional with a strong background in administrative, customer, and technical support. Skilled in organization, communication, planning, and ensuring legal compliance. Known for reliability, adaptability, and a proactive approach in diverse, fast-paced settings. Eager to learn new skills and contribute to a growth-oriented role.
Certificates
Legal Administrative Assistant Training Certificate,
Alison.com, July 2025
AAOC Certified Rental Housing Provider, Apartment Association of Orange County, May 2015
Canva for Work Certificate, Canva.com, July 2025
Digital Design Foundations Certificate, Visme.com, July 2025
Visio 2021 Essential Training (Office 2021/LTSC), LinkedIn Learning, July 2025
Mike Kraft, Director of Support and Integrations
MobyMax, LLC
To Whom It May Concern,
I am pleased to write this letter of recommendation for Jenisa, a truly outstanding professional in the fields of customer support and educational technology. Having had the opportunity to work alongside her, I can confidently say that she embodies the ideal combination of technical proficiency and exceptional communication skills.
Jenisa consistently delivers clear, concise, and effective guidance to customers, ensuring their needs are not only met but exceeded. Her ability to explain complex technical processes in a way that is accessible, reassuring, and sets her apart. She brings warmth and authenticity to every interaction, whether by email or phone, which has earned her the rare distinction of being requested by name by returning customers at MobyMax.
Her communication style is upbeat, professional, and efficient, and she handles even the most challenging scenarios with grace and precision. Jenisa is also highly proactive; she doesn’t hesitate to seek clarity when needed and continuously pursues opportunities to enhance her knowledge and performance.
In every sense, Jenisa is a remarkable asset to any team. I recommend her without reservation for any role in Customer Support or IT where excellence, empathy, and expertise are valued.
Sincerely,
Michael J. Kraft
Director of Support & Integration
MobyMax
888-793-8331
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Marlena Reyes, School Counselor
Corona-Norco Unified School District
To whom it may concern:
My name is Marlena Reyes, and I am the school counselor at John Adams elementary school. It is with great pleasure that I write this letter on behalf of Jenisa Law. Among her many qualities, Jenisa is easy-going, kind, intelligent, creative, collaborative, organized, and helpful. I have known Jenisa for about 8 years. It feels like I have known her my whole life. She is the kind of person that you connect with immediately, feel so comfortable with that they are like family. Jenisa and I met when she joined the John Adams Parent Teacher Association (PTA) executive board. She is a do-er and immediately integrated into the group. She was not only helpful, but she also took on pivotal board roles. Over the years Jenisa has held the top two most crucial roles, President and Treasurer. Rotating the two every two years. They are the hardest working positions on the board and Jenisa continues to alternate because she is not only hard working but by far the most capable.
As President Jenisa’s role is to maintain the integrity of the PTA. She works closely with the principal to schedule meetings and align the principal’s vision with that of the PTA. She is the compass by which our executive board functions. Her knowledge and understanding of PTA guidelines and bylaws are second to none. She keeps our meetings on track by providing a detailed monthly agenda. Her collaborative approach creates a sense of equality, and her calm demeanor helps to maintain an atmosphere of respect. She continually researches creative and fun experiences for our students. Beyond the board meetings Jenisa fields most parent concerns and complaints. She does this with a smile on her face and a helpful demeanor that puts both adults and children at ease.
As Treasurer Jenisa’s role is to carry out all the financial business of the PTA. Not only making sure the money is deposited and dispersed correctly but also providing extensive records of said transactions (monthly). Her ability to quickly understand and catch on, has made her remarkably proficient at various digital platforms. She utilizes those platforms to organize and maintain goods and services provided by vendors, fundraising companies, and assembly opportunities.
Beyond the operational qualities Jenisa brings to the board, families, and our students, she also brings the fun. She is fun, funny, and always willing to participate. From running harvest festival games to cheering kids up with otter pops, she is pure joy to be around. Our staff loves her, our moms and dads love her, our kids love her. I consider myself lucky to work alongside her, but I feel blessed to call her my friend. I highly recommend Jenisa Law to join your team. She would be an asset to any program and services for both children and adults. If you need any further information or have questions regarding Jenisa Law, please do not hesitate to contact me.
Sincerely,
Marlena Reyes, Counselor
John Adams elementary
Corona Norco Unified School District
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Erika Arias Cahill, Property Supervisor
Dunlap Property Group
To whom it may concern,
I am pleased to recommend Jenisa Law. Jenisa is a dedicated and dependable team member who consistently goes above and beyond to support
both staff and clients.
She is a true team player—always cooperative, communicative, and eager to contribute wherever needed. Her helpful guidance and positive attitude make her a trusted presence in any work environment. Whether offering one-on-one support to a client or stepping in to assist a colleague, Jenisa approaches every task with care and a strong sense of responsibility.
What sets Jenisa apart is her genuine willingness to help. She doesn’t wait to be asked; she observes, anticipates, and acts with kindness and efficiency. Her contributions have had a meaningful impact on those around her.
I have no doubt that Jenisa will be a valuable addition to any team. Please feel free to contact me for further information.
Kind Regards,
Erika Arias
Property Supervisor
Dunlap Property Group, Inc.
Earias@dpgre.com