Summary
Overview
Work History
Education
Skills
Key Strengths
Timeline
Generic

Jenise Brown

Brooklyn,NY

Summary

Detail-oriented and solutions-driven IT Administrative Professional with over 7 years of progressive experience supporting IT operations, project coordination, and administrative functions. Proven ability to streamline processes, coordinate with vendors, manage systems and equipment inventory, and support cross-functional teams. Strong background in IT support, vendor management, and staff onboarding.

Overview

9
9
years of professional experience

Work History

Assistant Director of IT

Cases
05.2022 - Current
  • Act as the primary coordinator for IT department operations, ensuring smooth communication between departments and vendors.
  • Manage vendor contracts, track and process invoices, and collaborate with finance to ensure timely and accurate payments.
  • Lead onboarding and IT training for new hires, providing instruction on network access, internal systems, and cybersecurity best practices.
  • Track, organize, and maintain hardware and software inventory for the organization.
  • Provide logistical support for meetings and projects, including setting up equipment and preparing documentation.
  • Prepare and monitor server backups and assist with disaster recovery plans.
  • Support the Chief of IT on strategic initiatives and special projects.
  • Enhanced network security by implementing updated firewalls and antivirus software.
  • Spearheaded cloud migration project which reduced overall costs while improving access and collaboration capabilities.
  • Managed vendor relationships to negotiate cost-effective technology solutions for the organization.
  • Promoted a culture of continuous improvement within the IT team through regular training and development opportunities.

Administrative & Accounting Assistant – HR

The Family Center
11.2016 - 05.2022
  • Provided comprehensive HR and administrative support including payroll processing, benefit enrollments, and pension billing.
  • Maintained accurate personnel files and ensured compliance with HR policies and procedures.
  • Oversaw vendor relationships and coordinated office maintenance, supply management, and service contracts.
  • Processed accounting data and managed deposits, supporting finance department goals.
  • Assisted with internal communications, meeting coordination, and confidential reporting.
  • Handles IT related issues
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
  • Enhanced vendor relations by promptly resolving invoice discrepancies.
  • Improved team productivity by organizing and maintaining digital and physical financial records.
  • Handled day-to-day accounting processes to drive financial accuracy.

Education

A.A.S. - Retail Merchandising: Marketing

Kingsborough Community College
Brooklyn, NY
06.2012

Skills

  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Basic Network & Systems Troubleshooting
  • Inventory Management Tools
  • HR & Payroll Systems (eg, ADP, Paychex, UKG, Paycor)
  • File Management & Data Entry
  • IT budgeting
  • IT asset management
  • IT compliance
  • Application support
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication

Key Strengths

  • IT Operations Support
  • Vendor & Invoice Management
  • Hardware & Software Inventory
  • Project Coordination
  • Technical Onboarding
  • Disaster Recovery Support
  • Microsoft Office Suite
  • Communication & Team Leadership

Timeline

Assistant Director of IT

Cases
05.2022 - Current

Administrative & Accounting Assistant – HR

The Family Center
11.2016 - 05.2022

A.A.S. - Retail Merchandising: Marketing

Kingsborough Community College

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