Jenise Simpson
Roseville
Summary
Adaptable and results-driven professional with strong problem-solving, communication, and team collaboration skills. Skilled at managing multiple tasks, meeting deadlines, and building relationships to drive success in fast-paced environments.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Aurora Apartments
07.2022 - Current
- Help potential tenants with apartment tours, explain the leasing process, and assist in completing rental applications
- Aid in preparing lease agreements, ensuring all paperwork is accurate, and help tenants with the signing process
- Monitor rent payment schedules, send reminders for overdue rent, and assist in processing payments
- Assist in resolving tenant complaints, maintenance requests, or disputes to ensure a positive living experience
- Work closely with the property manager and maintenance team to ensure operations run smoothly
- Assist in conducting regular property inspections to ensure the community is well-maintained, including checking for cleanliness, safety, and the condition of common areas
- Distributed and followed up on tenant renewal notices.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Developed creative themes for events and created related activities to engage residents.
- Coordinated schedules and timelines for events.
Administrative Assistant
Unitek College Sacramento Campus
03.2021 - 07.2022
- Help students with questions about registration, course schedules, academic policies, and deadlines
- Direct them to appropriate resources or staff for further assistance
- Assist with course registration, processing add/drop requests, and maintaining accurate student records
- Assist with planning and organizing student orientations, career fairs, graduation events, or other student-related activities
- Assist with organizing and managing campus visits for prospective students, including coordinating tours, meeting arrangements, and providing informational materials
- Proficient use of word processors, spreadsheets, presentation software (e.g., Microsoft Office or Google Suite), and specialized college systems (e.g., student information systems, learning management systems)
- Sort and distribute incoming mail, and prepare outgoing mail or packages
- Handle routine clerical tasks like making copies, scanning documents, and sending faxes
Sales Specialist
Alhambra water
01.2020 - 03.2021
- Approach and greet customers, answering any questions they may have about water products, water coolers, and related accessories
- Provide detailed information on the different types of water products (e.g., bottled water, flavored water, or bulk water), and water coolers (e.g., bottle less coolers, traditional dispensers)
- Explain the features, benefits, and pricing of each product
- If necessary, demonstrate how water coolers work, explaining setup, maintenance, and how to use the product effectively
- Suggest related products, such as water filtration systems, cups, or replacement filters, to increase sales
- Address customer concerns or complaints related to products or services, offering solutions or escalating issues to management if necessary
- Continuously learn about the features, brands, and specifications of water coolers and water products, ensuring up-to-date knowledge for assisting customers effectively
- Followed up with customers to gauge satisfaction and address any technical or service issues after completing sales
Education
High School -
Cordova High School
Rancho Cordova, CA01.2012
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- CRM (Customer Relationship Management) Software
- Verbal Communication
- Written Communication
- Prioritization
- Multitasking
- Accuracy
- Proofreading
- Critical Thinking
- Creative Problem Solving
- Market Research
- Data Analysis
- Team Player
- Adaptability
- Flexibility
- Fair housing policies
Values Champion Award
I was honored with the Values Champion Award at USA Propertied in 2023 for consistently demonstrating core values such as integrity, teamwork, and innovation. This recognition highlighted my ability to exceed performance expectations while fostering a positive and collaborative work environment.
Timeline
Leasing Agent
Aurora Apartments
07.2022 - Current
Administrative Assistant
Unitek College Sacramento Campus
03.2021 - 07.2022
Sales Specialist
Alhambra water
01.2020 - 03.2021
High School -
Cordova High School
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