JENISHA KHANAL
Tampa,FL
Overview
5
5
years of professional experience
Work History
Intelligent Transportation Systems (ITS)/Traffic Engineer
WSP
06.2022 - 05.2023
- Collaborated on projects integrating public transportation with ITS technologies, leading to a significant improvement in public transit ridership and a 10% reduction in traffic congestion
- Contributed to transportation planning efforts, proposing future-proof solutions that accommodated a projected 20% increase in traffic volume over the next five years
- Developed innovative designs for signage and pavement markings, resulting in an increase in driver compliance with traffic regulations and a 10% improvement in pedestrian safety.
Auto Claims Adjuster
PROGRESSIVE
08.2021 - 04.2022
- Conducted 50+ thorough investigations of automotive accidents monthly, resulting in accurate liability assessments and prompt claim processing
- Successfully settled 80% of claims within 30 days, utilizing strong negotiation skills to achieve fair and cost-effective settlements for policyholders.
Account Manager
RHiiNO CORP
08.2020 - 05.2021
- Developed and executed effective sales plans exceeding quarterly revenue targets and contributing to an overall 15% sales growth
- Ensured prompt issue resolution, achieving a 95% customer satisfaction rating and receiving recommendations from 10+ clients for outstanding service.
Peer Tutor
JOHN SYKES COLLEGE OF BUSINESS
09.2019 - 05.2020
- Provided one-on-one tutoring to 30+ university students per semester, achieving an average improvement of 10% in their course grades
- Demonstrated proficiency in the subjects of Calculus I, Calculus for Business, Pre-Calculus, College Algebra, Introductory Algebra, Finite Math
- Effectively communicated complex concepts in a clear and understandable manner, leading to a 95% satisfaction rating from students.
Cyber security Researcher
JOHN SYKES COLLEGE OF BUSINESS
10.2018 - 05.2019
- Investigated the vulnerabilities, risks, and threats of connecting Supervisory Control and Data Acquisition (SCADA) systems to the Internet or integrating them into corporate networks
- Built a taxonomy to organize our found weaknesses of SCADA systems, the repercussions of attack, and mitigation efforts to create a framework model for better secured SCADA systems.
Education
Bachelor of Science in Cybersecurity -
The University of Tampa (UT)
05.2020
Skills
- Salesforce
- Kali Linux
- Google Cloud Virtual Machines
- Microsoft Office
- Python
- Java
Coursework
- Cybersecurity: Advanced Application Development
- Software Security
- Network Security
- Digital Forensics
- Network and Cloud Infrastructure
- Business: Financial and Managerial Accounting
- Micro and Macro Economics
- Business Statistics and Analytics
- Financial Management
Timeline
Intelligent Transportation Systems (ITS)/Traffic Engineer
WSP
06.2022 - 05.2023
Auto Claims Adjuster
PROGRESSIVE
08.2021 - 04.2022
Account Manager
RHiiNO CORP
08.2020 - 05.2021
Peer Tutor
JOHN SYKES COLLEGE OF BUSINESS
09.2019 - 05.2020
Cyber security Researcher
JOHN SYKES COLLEGE OF BUSINESS
10.2018 - 05.2019
Bachelor of Science in Cybersecurity -
The University of Tampa (UT)