Jenisse Marinez

• Provide GAS3 selling experience for DIY and professional customers
• Provide leadership and developmental coaching for store Team Members
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
• Understand levers to impact P&L
• Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)
• Weekly scheduling process

• Responsible for working with the General Manager to lead the store team and grow the commercial business in accordance with (IAW) the company's key strategies and core values
• Communicating effectively, verbally, and in writing to build strong relationships (team, customers, peers, Store Support Center Team Members, and supervisor)
• Displaying the ability to effectively plan, delegate and hold others accountable for their individual and store results
• Increased customer satisfaction by providing timely and accurate information on product availability and specifications.

• Streamlined overnight stock processes by implementing efficient organization and product placement techniques
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement
• Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management
• Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.

• Greeted customers as they arrive at the deli counter/section and inquired into their purpose of visit or order to fulfill
• Handled maintenance and rotation of deli items to avoid spoilage and damage
• Prepared deli products by cutting, slicing, and cubing them according to provided instructions
• Cleaned display cases, counters, utensils, and surrounding areas.