Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jenissi Kaunda

Philadelphia,PA

Summary

Adaptable professional with extensive experience in customer service and administration. Proven track record in problem-solving and meticulous attention to detail. Committed to leveraging skills to drive business success and improve team efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant

Lehigh Valley Companion Care Homes
Allentown, Pennsylvania
01.2026 - Current
  • Answered incoming calls and responded to emails and faxes to ensure timely communication.
  • Entered data into databases to maintain accurate and up-to-date records.
  • Organized and maintained filing systems for documents and records.

Babysitter

Independent
Whitehall , PA
05.2019 - 08.2025
  • Developed and implemented routines for bedtime, hygiene, homework, and playtime to foster children's well-being and structure.
  • Maintained regular communication with parents regarding children's progress and behavior, ensuring alignment on care approach.
  • Prepared nutritious meals and snacks according to dietary needs.

Crew Member

Wendy's
Whitehall, PA
07.2021 - 09.2021
  • Assisted customers with orders, ensuring satisfaction and service accuracy, contributing to positive dining experiences.
  • Collaborated with team members during busy periods to streamline service and meet customer demands.
  • Handled cash transactions accurately at the register, fostering a welcoming atmosphere through friendly service.

Education

BBA - Finance

Temple University
Philadelphia, PA
05-2027

Skills

  • Financial analysis
  • Customer service
  • Problem solving
  • Microsoft Excel
  • Basic accounting

Certification

LinkedIn Adaptive Learning Certificate

Languages

English
Native/ Bilingual
Swahili
Professional

Timeline

Assistant

Lehigh Valley Companion Care Homes
01.2026 - Current

Crew Member

Wendy's
07.2021 - 09.2021

Babysitter

Independent
05.2019 - 08.2025

BBA - Finance

Temple University
Jenissi Kaunda