Jenitcy Franco
Los Angeles,CA
Summary
Well-liked customer service associate/cashier providing a welcoming and efficient environment, determined and dedicated to improve operations with hopefully expanding our client base, and managing multiple projects to completion as well as efficiently taking on any and all tasks given.
Overview
1
1
year of professional experience
Work History
Sales Associate
Tazga
08.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Utilized upselling techniques to promote additional products and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Hollister
03.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Volunteer Worker
Eisner Health
11.2022 - 03.2023
- Responsible for providing high-quality healthcare services to our patients, promoting a welcoming and compassionate environment, and assisting with various administrative and patient care tasks
- Offering emotional support and reassurance to patients during their clinic visits
- Help with scheduling appointments, coordinating referrals, and maintaining the appointment calendar
- Perform data entry and help maintain electronic medical records
- Ensure the cleanliness and tidiness of examination rooms, waiting areas, and common spaces
- Restock medical and office supplies, including gloves, masks, gowns, and stationery
Cashier/Customer Service
The Carving Board
06.2022 - 11.2022
- Excellent communication skills, attention to detail, and the ability to handle monetary transactions with integrity
- Handling cash and card payments
- Keeping a tidy and clean front area
- Respond to customer inquiries, provide product information, and assist with locating items within the store
- Handle customer complaints or concerns, escalating issues to the appropriate supervisor when necessary
- Keep the checkout area clean, organized, and free of clutter
Education
Associate of Arts - Journalism
Santa Monica College
Santa Monica, CA06.2027
Skills
- Computer literacy
- Time management
- Bilingual
- Communication skills
- Leadership
- Product Sales
- Promotional Support
- Product Recommendations
- POS System Operation
Languages
English
Spanish
Timeline
Sales Associate
Tazga
08.2023 - Current
Sales Associate
Hollister
03.2023 - 08.2023
Volunteer Worker
Eisner Health
11.2022 - 03.2023
Cashier/Customer Service
The Carving Board
06.2022 - 11.2022
Associate of Arts - Journalism
Santa Monica College