Dedicated phlebotomist with expertise in venipuncture and patient care. Bilingual communicator skilled in time management and problem-solving, ready to enhance client satisfaction and streamline operational workflows.
Overview
19
19
years of professional experience
Work History
Phlebotomist
Acumen Cna Training Classes
04.2025 - 08.2025
Performed venipuncture and capillary draws with precision to collect blood samples.
Ensured compliance with safety protocols and infection control measures during all procedures.
Managed patient records and maintained accurate documentation of blood draw procedures.
Assisted in training new phlebotomists on best practices and operational workflows.
Home Health Aide
Brighstar Care
06.2015 - 12.2018
Trained and mentored new aides on best practices for patient care and safety protocols.
Implemented process improvements that enhanced client satisfaction and overall service quality.
Conducted regular assessments of client conditions, adjusting care strategies as necessary for optimal outcomes.
Ensured compliance with industry regulations and company policies while delivering high-quality care services.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Home Health Aide
VIP America
06.2009 - 03.2012
Provided compassionate personal care, assisting clients with daily living activities and maintaining dignity.
Administered prescribed medications and monitored client vital signs to ensure health stability.
Developed and maintained strong relationships with clients, fostering trust and open communication.
Collaborated with healthcare professionals to create personalized care plans tailored to individual needs.
MIAS
Ultimate Medical Academie
10.2008 - 07.2011
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Medical Office Assistant
Central Florida College
03.2006 - 10.2007
Assisted with patient scheduling and appointment management to optimize office workflow.
Maintained electronic health records, ensuring accuracy and compliance with privacy regulations.
Coordinated communication between patients and healthcare providers to enhance service delivery.
Processed insurance claims and handled billing inquiries to facilitate timely reimbursements.
Collaborated with medical staff to ensure adherence to safety protocols and operational standards.