As Lead Server at Cristwood Park, I oversee daily operations by supervising staff, ensuring efficiency, and supporting a high standard of service. I have managed staff scheduling, successfully transitioning the process to a digital platform for improved accessibility and workflow efficiency. I also contributed to hiring efforts by reviewing applications and conducting reference calls. With a proven ability to coordinate teams, streamline processes, and foster a positive workplace culture, I bring a strong foundation in leadership and operations that extends beyond hospitality and applies across multiple industries.