Ivory Jenkins, M.S.
Summary
Technical and computer savvy digital marketing specialist with deep and current mastery of social media trends and practices. Delivers compelling, fun and engaging content that revolutionizes company and organization image. Strategizes company social media project plans and collaborations and continually expands digital footprint consistent with company goals.
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
13
13
years of professional experience
Work History
General Warehouse Associate
Dollar General Distribution
San Antonio
01.2021 - Current
- Leadership Development Program (Management Program),
- Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Consistently lifted materials weighing as much as 100 pounds.
Social Media Content Creator/Digital Marketing Specialist
IVO504 Music, LLC
Worldwide
01.2011 - Current
- Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
- Created content for websites and online publications.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
- Organized cross-promotional campaigns with other brands or partners, mutually benefiting both parties through increased exposure from shared audiences.
- Leveraged industry trends and news to create relevant and timely posts that increased audience interest.
- Consulted with editors to shape story and eliminate any errors.
Sales Support Coordinator II
Charter Spectrum
San Antonio
01.2018 - 11.2020
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Monitored inventory levels closely to avoid stockouts while minimizing carrying costs associated with excess inventory.
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
Community Marketing Professional
Wyndham Vacation Ownership
San Antonio
03.2017 - 01.2018
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Provided professional services and support in a dynamic work environment.
Education
Master of Science - Digital Marketing
Full Sail University
Winter Park, FL12.2020
Bachelor of Science - Entertainment Business
Full Sail University
Winter Park, FL10.2019
Skills
- Forklift Operator
- Records Management
- Microsoft Excel
- Workflow Planning
- Warehouse Organization
- Warehouse Logistics
- User Generated Content
- Email Communication
- Social Media Management
- Video Conferencing Software
- Video Creation and Editing
- Social Media Marketing
Timeline
General Warehouse Associate
Dollar General Distribution
01.2021 - Current
Sales Support Coordinator II
Charter Spectrum
01.2018 - 11.2020
Community Marketing Professional
Wyndham Vacation Ownership
03.2017 - 01.2018
Social Media Content Creator/Digital Marketing Specialist
IVO504 Music, LLC
01.2011 - Current
Master of Science - Digital Marketing
Full Sail University
Bachelor of Science - Entertainment Business
Full Sail University